
Ira Toyota of Orleans
Orleans, MA
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I had a terrible experience. Spent over $300 for a new battery and discovered it did not resolve the issue with my car. Dealership did zero diagnostics before replacing the batte Spent over $300 for a new battery and discovered it did not resolve the issue with my car. Dealership did zero diagnostics before replacing the battery and also did not test if the issues I reported were resolved after installing the battery - left it to me. More
Tatianna in service (and the Service Manager) are there to help you, not push you along. I have purchased cars there in the past but this visit I had my travel trailer tires needing the nitrogen refilled a to help you, not push you along. I have purchased cars there in the past but this visit I had my travel trailer tires needing the nitrogen refilled as I was heading out on a long trip. They could have said sorry we don’t refill campers etc. but Tatianna thought about it and then asked her service manager they both said yes we can do that. She said come back the next day at 10am. When I arrived the next day I was in and out in an hour. Even something small like this Tatianna worked with me personally to get my travel trailer backed in and the job done. She’s a true service professional. Thank you Tatianna and Toyota of Orleans Service! More