Ira Toyota of Orleans

Excellent sales staff! Patient and extremely helpful. I don’t want to write more thank you Patient and extremely helpful. I don’t want to write more thank you More

This staff is all about attention to detail! Cary the ‘product specialist’ patiently answered a ton of questions, and thoughtfully adjusted the headrest, (‘experimentally’ reversed it based on m Cary the ‘product specialist’ patiently answered a ton of questions, and thoughtfully adjusted the headrest, (‘experimentally’ reversed it based on my comments) BEFORE I showed up for a second drive! Geoff, the numbers man, spoke the truth with humor and a graciousness! The paperwork gal was locally heartwarming & had me laughing about this 7 year commitment I was signing! It was the woman manager who greeted me initially & several times thereafter (apparently she has a masterful view of the lot & showroom) …. Note: I remember faces/experiences faster than names, …. & when I dropped by to pick up my registration, she escorted/introduced me to her obviously happy service staff! Attention to detail, confident, knowledgeable, earnest …..were the qualities that made this purchase a total delight! More

Extremely friendly and professional. Great service department with comfortable waiting room or rides to your home. A bit pricey but the alternative is local mechanic with plastic chairs Great service department with comfortable waiting room or rides to your home. A bit pricey but the alternative is local mechanic with plastic chairs and two year old magazines. More

Able to get appointment quickly for a recall inspection. Service was very prompt, staff was very nice and waiting area was very comfortable. Service was very prompt, staff was very nice and waiting area was very comfortable. More

Until today, always very satisfied. Today I had a new guy and he never called to tell me my car was ready. I dropped it at 9. I called at 1:00. He said they did not get to it yet. At 4: Today I had a new guy and he never called to tell me my car was ready. I dropped it at 9. I called at 1:00. He said they did not get to it yet. At 4:20 I called and got a machine. I texted twice in between. I had someone drop me at 4:40 with my extra key. He was gone but the two woman I usually deal with were still there. Annoyed that he just did not call. More

Work was completed in a timely manner. I was advised as to what needed to be done.Good customer service. I was advised as to what needed to be done.Good customer service. More

When looking for a car after very bad crash. Cary made my experience a fun and knowledge filled experience. Cary is a wonderful young professional with a big future. Cary made my experience a fun and knowledge filled experience. Cary is a wonderful young professional with a big future. More

My experience with Ira Toyota was great. From Geoff, the manager, to Alex, the salesperson, I felt well taken care of. I would highly recommend this dealership. Thank you! From Geoff, the manager, to Alex, the salesperson, I felt well taken care of. I would highly recommend this dealership. Thank you! More

Very professional. The service writers were friendly and knowledgeable. My truck was ready when they said it would be. There were no surprises in the bill. Nice. The service writers were friendly and knowledgeable. My truck was ready when they said it would be. There were no surprises in the bill. Nice. More

Everything went well. I have been using this dealership for many years and have never had any issues. I have been using this dealership for many years and have never had any issues. More