Ira Toyota of Orleans

It has improved significantly. Isaac is excellent! I think the prices are too high and it is annoying that every service elicits a 90 minute wait. Isaac is excellent! I think the prices are too high and it is annoying that every service elicits a 90 minute wait. More

GREAT DEALERSHIP! ! purchased my 2022 Tundra at Ira Toyota in Orleans and have the truck serviced there. I will say that the GM Kristen Brooks has infused the dealer ! purchased my 2022 Tundra at Ira Toyota in Orleans and have the truck serviced there. I will say that the GM Kristen Brooks has infused the dealership with a great positive attitude that shows in all of my interactions. I am very happy with the service and attention to detail caring for my Tundra. I will buy another Tundra and I would not consider going to a different dealer. Keep up the great work - Mark, Issac, and Tatianna do a great job in service! More

Staff is attentive and diligent. Waiting area is comfortable and easy to get to with comfortable chairs. Waiting area is comfortable and easy to get to with comfortable chairs. More

ALWAYS EXCELLENT SERVICE Orleans Toyota delivers the ultimate experience in providing professional customer service and extraordinary mechanical work. The video the auto tech provided of problem areas i ultimate experience in providing professional customer service and extraordinary mechanical work. The video the auto tech provided of problem areas is so helpful allowing you the consumer a first hand visual. A report is typed up by the customer service representative indicating those problem area and a breakdown of cost to repair. Now THAT is top notch service!! More

Appt 8:20. Came back 10:20. Hadn't moved. Couldn't wait another hour Came back 10:20. Hadn't moved. Couldn't wait another hour More

Every time go there for service I have a problem. They sent me a coupon for a discounted oil charge.. first thing they said do you have the coupon with you. Then he tells me I made the appointment fo They sent me a coupon for a discounted oil charge.. first thing they said do you have the coupon with you. Then he tells me I made the appointment for a Tundra . I Bought the my Tocoma at there dealership. My appointment was for 8:20 am they said they could not take it right away. There were customers ahead of me .They wanted me to leave it and come back three hours. I told them that was xxxxxxxx. After the oil change they gave me a list of things I needed done $2,400 worth $1000. For new tires. Before the oil change they said I needed my tires rotated. They already knew I needed new tires from the last time I was there . I said No remember I need new tires tire? I felt Jonathan must be on commission he had a laundry list of things I needed to get done . There’s more but I am done with them. More

Went in for oil change and tire rotation. Took about two hours, everything went well. Took about two hours, everything went well. More

Excellent customer service and timely communication on finding, recommendations and progress. I would highly recommend them. finding, recommendations and progress. I would highly recommend them. More

Great staff, quick scheduling, good mechanical service and shuttle service from the dealership and back when my car was ready. and shuttle service from the dealership and back when my car was ready. More