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Ira Toyota of Orleans

Orleans, MA

Overview
Reviews
Vehicles
4.4
562 Reviews
Call Dealership (774) 801-7100

16 O'Connor Rd.

Orleans, MA

02653

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Showing 562 reviews

April 06, 2025

Chris was helpful and kept me informed throughout the process. The fact that I had a loaner vehicle made my life much less complicated while all the repairs are being made. More

by Mloebig
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
April 05, 2025

My service visit for an oil change and state inspection went very smoothly and efficiently. Service Advisor Tatiana Perez was knowledgeable and cordial. More

by mhfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Report | Print
April 04, 2025

Friendly courteous service. Good service and quality response. All in a timely and effective manner More

by Tcowhey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris service
Report | Print
Apr 08, 2025 -

Ira Toyota of Orleans responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2025

Efficient, helpful staff, work finished in a reasonable amount of time. Waiting room is comfortable. More

by mwabbott
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Howard
Report | Print
Apr 08, 2025 -

Ira Toyota of Orleans responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2025

I had no appt. Someone was able to look the problem immediately. There was then a new problem. I was able to bring in my car the next day. I got a ride to work wit More

by 140pennylane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon, Kristen Brooks
Report | Print
Apr 05, 2025 -

Ira Toyota of Orleans responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2025

All great - especially enjoyed shuttle driver. Also Service dept managed to fit me in before March coupon expired More

by Jozimma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with these people - service
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Apr 05, 2025 -

Ira Toyota of Orleans responded

Hello Jozimma, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2025

Excellent service. Very customer focused. Assures customer understands the service being provided and how long it will take. Pricing seems reasonable. More

by jenenshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac in Service Department
Report | Print
Mar 29, 2025 -

Ira Toyota of Orleans responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 21, 2025

Isaac did a great job detailing the issues with my vehicle, clearly spelled out the costs and walked me through how to work with my insurer to lesson the impact of the large bill. He continued to keep More

by gmsuter58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Isaac
Report | Print
Mar 24, 2025 -

Ira Toyota of Orleans responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Orleans. We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2025

Great service and pricing for new and used vehicles. They take pride in their work and service. More

by Wendyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Howard, David “Dutch” Frommeyer, Mackenzie Malone, Cary Paine, Kristen Brooks
Report | Print
Mar 24, 2025 -

Ira Toyota of Orleans responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2025

Excellent t experience. Chris in Service is extremely helpful, professional and knowledgeable. Technicians were prompt with the service they performed and we received the More

by J&D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Report | Print
Mar 21, 2025 -

Ira Toyota of Orleans responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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