Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Toyota of Orleans

Orleans, MA

Overview
Reviews
Vehicles
4.3
524 Reviews
Call Dealership (774) 801-7100

16 O'Connor Rd.

Orleans, MA

02653

Directions

By Type

Showing 524 reviews

December 22, 2024

ALWAYS EXCELLENT SERVICE Orleans Toyota delivers the ultimate experience in providing professional customer service and extraordinary mechanical work. The video the auto tech provided of problem areas i More

by SROCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Keddington
Report | Print
December 17, 2024

Went in for oil change and tire rotation. Took about two hours, everything went well. More

by GJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Dec 20, 2024 -

Ira Toyota of Orleans responded

Hello, thank you; we appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 13, 2024

Excellent customer service and timely communication on finding, recommendations and progress. I would highly recommend them. More

by Steve
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Report | Print
Dec 15, 2024 -

Ira Toyota of Orleans responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2024

Great staff, quick scheduling, good mechanical service and shuttle service from the dealership and back when my car was ready. More

by marytallmadge21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Keddington
Report | Print
Dec 14, 2024 -

Ira Toyota of Orleans responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Orleans. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2024

Reliable: reliable is sufficient. It meets my expectations. Staff listens carefully, addresses my concerns/questions. More

by FYZZY WUZZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc "Issac" Howard
Report | Print
Dec 12, 2024 -

Ira Toyota of Orleans responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 07, 2024

Great service. Responsive service desk and personable, professional and knowledgeable staff. Thanks for a great job! More

by Xxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Dec 12, 2024 -

Ira Toyota of Orleans responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 06, 2024

Special thanks to Chris for all his help. They really listen to their customers. It was a long day but I feel the service was worth it. More

by ekeough8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Dec 08, 2024 -

Ira Toyota of Orleans responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Ira Toyota of Orleans! Feel free to reach out to us if you need anything. Have a wonderful day.

December 05, 2024

Service desk is A1. Chris was helping me out today.Excellent!!! I hope he is there when I come back. More

by ntlane44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez, Marc "Issac" Howard
Report | Print
Dec 08, 2024 -

Ira Toyota of Orleans responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 01, 2024

The service department is helpful and consultative. Ryan Karle did an excellent job of explaining what needed to be done and why and his manager Mark empowered him to do his job. More

by Larrykarle24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Karle, Manny Joseph, Marc "Issac" Howard
Report | Print
Dec 02, 2024 -

Ira Toyota of Orleans responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Orleans. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2024

Great CS. My car had a recall and I was given a ride home and I was picked up when it was completed, all complimentory. More

by linksys1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Nov 29, 2024 -

Ira Toyota of Orleans responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

1
2
...
53