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Ira Toyota of Orleans
Orleans, MA
557 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 558 reviews
April 02, 2025
I had no appt. Someone was able to look the problem immediately. There was then a new problem. I was able to bring in my car the next day. I got a ride to work wit Someone was able to look the problem immediately. There was then a new problem. I was able to bring in my car the next day. I got a ride to work with Raymond. And was able to pick up my car in the early afternoon. Excellent service! More
by 140pennylane
Employees Worked With
Jonathon, Kristen Brooks
March 28, 2025
Excellent service. Very customer focused. Assures customer understands the service being provided and how long it will take. Pricing seems reasonable. Very customer focused. Assures customer understands the service being provided and how long it will take. Pricing seems reasonable. More
by jenenshop
Employees Worked With
Isaac in Service Department
March 21, 2025
Isaac did a great job detailing the issues with my vehicle, clearly spelled out the costs and walked me through how to work with my insurer to lesson the impact of the large bill. He continued to keep vehicle, clearly spelled out the costs and walked me through how to work with my insurer to lesson the impact of the large bill. He continued to keep me up to date with the repair process and surprised me with the quick than expected repair completion. I will definitely choose Isaac when dealing with maintenance and repair issues in the future More
by gmsuter58
Employees Worked With
Service dept. Isaac
March 18, 2025
Excellent t experience. Chris in Service is extremely helpful, professional and knowledgeable. Technicians were prompt with the service they performed and we received the Chris in Service is extremely helpful, professional and knowledgeable. Technicians were prompt with the service they performed and we received the inspection video as well. This is an excellent feature you give to customers. More
by J&D
Employees Worked With
Chris in Service
March 15, 2025
You made it so easy to get service on short notice. You kept in contact throughout the replacement process and even gave me a free ride back from my home to retrieve my car. Thank you. You kept in contact throughout the replacement process and even gave me a free ride back from my home to retrieve my car. Thank you. More
by Stichickn
Employees Worked With
Tatiana
March 15, 2025
All staff are friendly, patient & knowledgeable. Clearly explained details & options for appt. Also offered free ride back & forth to home for long appt Clearly explained details & options for appt. Also offered free ride back & forth to home for long appt More
by LisaC
Employees Worked With
Christopher, Jonathan & Dave/driver.
March 12, 2025
Had a major service on my truck and everything went smoothly. Chris the Assistant Service Manager was very helpful and explained everything thoroughly. smoothly. Chris the Assistant Service Manager was very helpful and explained everything thoroughly. More
by Mjoconnor7
Employees Worked With
Chris Keddington
March 12, 2025
I take my cars (all toyotas) to a different mechanic to get serviced unless I have something only toyota can do. Recently had recall work done; tried to get another issue addressed and got completely blo get serviced unless I have something only toyota can do. Recently had recall work done; tried to get another issue addressed and got completely blown off. I was told to "youtube" the problem. Like, this is a toyota service department; I am bringing my vehicle to you for service. Pathetic, expensive, and not worth it. Find a real mechanic. More
by Mondo420
Employees Worked With
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