Ira Toyota of Manchester - Service Center

Six month service and inspection Adam was my service advisor. He was very helpful. The service was completed in a timely fashion. Thanks for your support, Adam. It's always good t Adam was my service advisor. He was very helpful. The service was completed in a timely fashion. Thanks for your support, Adam. It's always good to have the work get done earlier than expected. More

Much improvement over past experiences I do not believe my expectations are too high. I expect that, especially when I make appointment, to be greeted and checked in promptly and that the I do not believe my expectations are too high. I expect that, especially when I make appointment, to be greeted and checked in promptly and that the service be completed within a reasonable time frame. On this occasion, we were in fact greeted promptly and turned over to a service advisor who would be there the following morning (we dropped the vehicle off the night before for the following day's service). I received a call within a few hours that same evening and was told by Adam that he had moved the service up to ensure it was completed by the time I needed it back the following day. I was very impressed by his initiative and understanding of my needs as a consumer. This service was indeed five stars. The question above as for an overall rating. Sadly, this service has been the anomaly rather than the rule. Frequently, we have had to wait without even an acknowledgement for extended periods of time. Service for even just oil changes has taken exorbitant time. I am hopeful that the fresh faces indicate a change in the way Ira does business. More

New customer I'm a new customer but they treated me like they knew me forever. Saw me without an appointment and finished on time even though there were lots of cu I'm a new customer but they treated me like they knew me forever. Saw me without an appointment and finished on time even though there were lots of customers. Definitely will return. More

The service was excellent!! The Service was excellent!!! Allan Foye was Service Consultant was excellent!! P. Bailey was Certified Technician was excellent. My Toyota Ra The Service was excellent!!! Allan Foye was Service Consultant was excellent!! P. Bailey was Certified Technician was excellent. My Toyota Rav4 were 70,000 miles!!! More

Quick easy service nice to see a dealership populated by normal people, clean efficient service area, nice waiting area. Appointment availability was good, thorough insp nice to see a dealership populated by normal people, clean efficient service area, nice waiting area. Appointment availability was good, thorough inspection was done. Car was delivered on time. More

Follow up warranty purchase. The time period, mileage maximum and pricing were easily worked out and now my truck is protected an additional 8 yrs. I’m happy with the Tacoma and The time period, mileage maximum and pricing were easily worked out and now my truck is protected an additional 8 yrs. I’m happy with the Tacoma and know I’ll keep it, so upgrading to platinum coverage makes good sense. Peter P made this solution easy to work through. More

Quick, Easy, Efficient Service. Appointment was easy to schedule online. Easy drop off with a drive in. I can select who I would like to work with in the service department. Tyler is Appointment was easy to schedule online. Easy drop off with a drive in. I can select who I would like to work with in the service department. Tyler is awesome. Always helps with whatever I need and goes above and beyond. It's nice to be able to go through the same person each time. I was in and out without any issues. Also was able to quickly and easily set up to work in the waiting area. More

20000 Mile Service Review I always get exceptional service at Ira Toyota of Manchester that's why this is my second Toyota Tundra I've leased from them. The service process flo I always get exceptional service at Ira Toyota of Manchester that's why this is my second Toyota Tundra I've leased from them. The service process flows very smoothly and the wait is very minimal. The Service Advisor Dan Smith is Excellent at his job, he is always there if you have a question or concerns. He is a true professional at what he does. Thank You More

Timely, professional and effective Tyler met me at the bay at the time of my appointment. He was very professional, respectful and courteous. He told me what the recall work entailed a Tyler met me at the bay at the time of my appointment. He was very professional, respectful and courteous. He told me what the recall work entailed and how long it would approximately take. He came to get me when the car was ready at the approximate time. He also helped set an appointment for me to bring my qufe’srav 4 to have the trim installed on it. Very pleased with the sales, service, and parts departments at IRA Toyota thus far. Keep up the good work. More

Tacoma frame replacement. Ira Toyota did an awesome job replacing the frame on my Tacoma. It took about a week and they gave me a free loaner car for the duration. After a coup Ira Toyota did an awesome job replacing the frame on my Tacoma. It took about a week and they gave me a free loaner car for the duration. After a couple of minor tweaks the truck was better than it was when I purchased it. It needed a steering rack and they replaced it at cost with no labor charge while they were at it. Tyler was great seeing to it that all of my concerns were taken care of. Very happy with the job. If you are part of the campaign don't hesitate to have them evaluate your vehicle. They will take care of you! More