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Ira Toyota of Manchester - Service Center

Manchester, NH

4.3
1,211 Reviews

1,211 Reviews of Ira Toyota of Manchester - Service Center

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January 30, 2025

Angelina and Irá Toyota supplied 5star service during my recent visit. She was extremely personable, clear and transparent about the work that needed to be done. She facilitated coverage for the work throug More

by ncatano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina
Feb 03, 2025 -

Ira Toyota of Manchester responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Manchester! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2025

Excellent service, on time, and very friendly staff. Very helpful and made everything easy! Would recommend! More

by debderrick1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both John’s in Service Dept
Jan 27, 2025 -

Ira Toyota of Manchester responded

Hi, we are so happy to read such a great review about Ira Toyota of Manchester! We hope to be of service to you again in the future. Best wishes, Ira Toyota of Manchester

January 24, 2025

The dealership was fantastic and completed the brake update in a very timely manner!!! Everyone I dealt with was beyond pleasant and Michael was very knowledgeable!!!! More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael- service advisor
Feb 01, 2025 -

Ira Toyota of Manchester responded

Hi, we're happy to hear you had such a positive experience with Michael and team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2025

Very helpful and looked at my car without any appointment. Had a battery issue needed attention. Mike was also a wonderful help. More

by HEYL8D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike R in service
Jan 24, 2025 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 22, 2025

First time in with my truck. Service was very helpful and accommodating. Will be back! More

by Wgahara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 24, 2025 -

Ira Toyota of Manchester responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2025

I had an appointment scheduled and still had to wait over 2 hours for an oil change. More

by Jaz
Recommend Dealer
Yes
Employees Worked With
Jeff Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Ira Toyota of Manchester responded

Jaz, Thank you for your review. I am sorry for the long wait you had. We do average over 100 clients a day in for service work at our award-winning service department. We do experience pockets of very busy times during the day. We are working to correct this as quickly as we can. John MCCarthy General Manager jmccarthy@Group1Auto.com

January 18, 2025

I am very pleased about the service Ira provides since I bought my RAV4 there in 2018. More

by angelwed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina
Jan 19, 2025 -

Ira Toyota of Manchester responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

I showed up for my oil change appointment which I made the day before, informing the service representative that I’d be waiting for my car. He said no problem and advised that there is coffee and WiFi and More

by Todd.a.crumb
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jan 18, 2025 -

Ira Toyota of Manchester responded

Thank you for your review! We have made several adjustments to our schedule to speed up our services offered. I apologize for the long wait you experienced; it is not our intention. John McCarthy General Manager

January 14, 2025

The dealership is curious clean and the staff is very polite. And I able to bring my dog with me. More

by r-a-n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 16, 2025 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 11, 2025

Excellent dealership and service department. Very modernized service center and honest people. Definitely recommend above all other dealerships around. No xx and no oversell. More

by davidyao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Armijo
Jan 13, 2025 -

Ira Toyota of Manchester responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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