Ira Toyota of Manchester - Service Center

John Oliver is a great service advisor John Oliver was very helpful and he delivered what he promised without any pushing and honesty and kept me updated with the process through text and e John Oliver was very helpful and he delivered what he promised without any pushing and honesty and kept me updated with the process through text and email More

Tyler Cotter is the best service advisor Brought my car in for an oil change and the advisor said I needed an alignment. Trust him 100% and will continue to come to here as long as he is her Brought my car in for an oil change and the advisor said I needed an alignment. Trust him 100% and will continue to come to here as long as he is here. More

Great customer service! Jenny-Lynn was very friendly and efficient when I brought in my car for service. She was also very good about keeping me apprised of what was happeni Jenny-Lynn was very friendly and efficient when I brought in my car for service. She was also very good about keeping me apprised of what was happening with the car. More

Great service! As always I received great service at Ira Toyota! I brought my car in for a state inspection. I have always found them to be very reliable when I’ve u As always I received great service at Ira Toyota! I brought my car in for a state inspection. I have always found them to be very reliable when I’ve used them in the past so that’s why I keep going back. This time was no different. The technician, John, I had was very professional, polite and caring. He reviewed everything with me and took the time to answer my questions. Everything was just great! More

Recall Changeout Well Done Changing out a recalled air bag at Ira Toyota went very efficiently. Jared Garfield very courteous and knowledgeable. Waiting area comfortable and a Changing out a recalled air bag at Ira Toyota went very efficiently. Jared Garfield very courteous and knowledgeable. Waiting area comfortable and able to get some work done online during service (good WiFi available). More

Another wonderful experience I always feel like a top priority when I am at Ira Toyota in Manchester. Tyler Cotter always takes care of my service needs, makes recommendations for I always feel like a top priority when I am at Ira Toyota in Manchester. Tyler Cotter always takes care of my service needs, makes recommendations for my car to keep it in top shape, and I never feel like he’s trying to push me into service I don’t need. I prefer Matt Stephens to actually perform the work on my car, as I trust him to be thorough with his work. More

Car making loud noise I was very happy with my service consultant Dan Smith. He was prompt and listened to my concerns. Kept me informed and explained the problem. My vehic I was very happy with my service consultant Dan Smith. He was prompt and listened to my concerns. Kept me informed and explained the problem. My vehicle was repaired in a timely manner. More

Friendly service The service advisors are always very friendly, welcoming and helpful. I never have any problems when I come here for a servicing om my car. I have wor The service advisors are always very friendly, welcoming and helpful. I never have any problems when I come here for a servicing om my car. I have worked with Dan Smith a couple of times now and he is delightful, polite and friendly. More

Service was good but IRA failed to get a part for repair Service was excellent - better than Bernardi Toyota in Framingham. We had set an appointment for a 20k service and a small repair for a side mirror. T Service was excellent - better than Bernardi Toyota in Framingham. We had set an appointment for a 20k service and a small repair for a side mirror. This was included in the service statement. Your service department did NOT order the part- so I have to return. This is unacceptable!!. Brandon - who was most helpful - said that the call is routed to Texas and that IRA service has no control over it.Bullcrap. Why should I think about renewing my lease (actually we leased two vehicles) if Ira can't control it's own service center? Now I have to make an unnecessary appointment. I am NOT pleased at all. When my lease is up for renewal I won't forget this waste of my time. J Krasner MD More

IRA Toyota of Manchester Service staff is excellent! Only parts that are needed from wear are recommended. This is honesty! I highly recommend! Wait times are very reasonable. Service staff is excellent! Only parts that are needed from wear are recommended. This is honesty! I highly recommend! Wait times are very reasonable. Easy to schedule an appointment! More