Ira Toyota of Manchester - Service Center

They were very accommodating and accurate on time estimation of service. Very pleasant to work with! estimation of service. Very pleasant to work with! More

Every staffer I worked with was professional, smart, and patient with my needs and questions. I can't tell how much I enjoyed the process. All my needs were met and I look forward with enthusiasm to my visi patient with my needs and questions. I can't tell how much I enjoyed the process. All my needs were met and I look forward with enthusiasm to my visits to Ira Toyota in months and years to come! More

As far as great individual service during the visit, I forgot to mention the parts department! Really, Ira clicks on all cylinders! forgot to mention the parts department! Really, Ira clicks on all cylinders! More

Efficient, clean, respectful. I’ve been going there for over 15 years after I purchased my car there. I’ve been going there for over 15 years after I purchased my car there. More

2.5 hours for a tire rotation and stat inspection is ridiculous. Don't overbook appointments and things like this won't happen. ridiculous. Don't overbook appointments and things like this won't happen. More

Very professional, attention to customers needs even when they are being trained, highly recommend this dealership. they are being trained, highly recommend this dealership. More

Service department was outstanding my advisor really worked with me on the final bill they take care of the repeat custo.ers that's for sure worked with me on the final bill they take care of the repeat custo.ers that's for sure More

Tech representative Brandon is knowledgeable, friendly and willing to help with anything. Dropped car off for basic service and state inspection. Less than 1.5 hours later I received a text telling my ca and willing to help with anything. Dropped car off for basic service and state inspection. Less than 1.5 hours later I received a text telling my car was ready. Excellent service More

I had a 3:30 p. m. on 12/4/24 and arrived at approximately 3:10 p.m. When I pulled into the bay, the tire representative checked my tires and after discussion, we de m. on 12/4/24 and arrived at approximately 3:10 p.m. When I pulled into the bay, the tire representative checked my tires and after discussion, we determined the tires needed to be replaced. No problems there. Ryan, my service advisor, came over and checked me in. It was determined that since I was going to have my new tires installed, tire rotation would not be necessary but rather only an oil change and multi-point inspection. I received a text from Ryan at 3:28 p.m. with a communication contact number. At approximately 5:13 p.m., I contacted Ryan to find out a status and if by some chance the tires were actually being installed too as it had been quite a wait so far at that point only for an oil change and multi-point inspection. He replied to my text indicating he had to "shuffle me around" so I wouldn't have to wait much longer due to an excessive number of cars they had taken in around the time my appointment started. To be fair, there were at least 15-20 customers in the waiting room when I arrived. However, at the time when I received the reply, only myself and one other customer was remaining in the waiting room. This led me to believe my vehicle was not taken in for service at me appointment time of 3:30 p.m. but rather placed near to at the back of the line. I finally received my vehicle back at approximately 6:20 p.m. - almost 3 hours later. I realize holiday times may slow operations down however almost 3 hours wait time for only and oil change and multi-point inspection is a bit much and I've never had to wait that long for repairs after being a customer with this dealership for many years. I hope my upcoming tire installation with alignment doesn't take as long. More

Very nice service was real excellent easy to talk to very polite very friendly explaining was great polite very friendly explaining was great More