Ira Toyota of Manchester - Service Center

A class act! Mike Armijo, our Service Advisor, is incredibly professional, patient, knowledgeable, and kind. Tyler Cotter, the Service Manager, and Matt Cena, the Mike Armijo, our Service Advisor, is incredibly professional, patient, knowledgeable, and kind. Tyler Cotter, the Service Manager, and Matt Cena, the Service Director, were so supportive of us. All 3 set the gold standard for car service and repairs. We will always take our car to IRA Toyota Scion of Manchester. I beyond highly recommend this dealership. More

Pleasant staff and clean waiting area. Online scheduling app created my appointment as a drop-off, though I didn’t request it or plan for it. Online scheduling app created my appointment as a drop-off, though I didn’t request it or plan for it. More

All work done in a timely manner. Was kept informed of all issues. Thank you. Was kept informed of all issues. Thank you. More

Planned service was completed in a thorough and efficient manner within the 2 hours which was promised. manner within the 2 hours which was promised. More

My truck was serviced as promised on time with no issues, great work Ira !, thanks John Oliver great work Ira !, thanks John Oliver More

Shortly after 11:00 am I called roadside assistance because a nail punctured a tire, leaving it flat overnight. They came quickly, delivering it to IRA Toyota in Manchester NH by 12:30pm. Service advis because a nail punctured a tire, leaving it flat overnight. They came quickly, delivering it to IRA Toyota in Manchester NH by 12:30pm. Service advisor,John Oliver, texted me promptly when car was delivered. Once I arrived @ dealership, John explained what they recommended and the process. I agreed and was on my way home by 5:30pm. I feel this was the best and most efficient service given the immediate need for repair. More

Service is usually very good. However, they were short staffed and wait times were extended. I was told that I could be waiting up to 2 hrs for a 60-90 minute job. I chose to wait However, they were short staffed and wait times were extended. I was told that I could be waiting up to 2 hrs for a 60-90 minute job. I chose to wait. That turned into almost 3 hrs. Late day customers like myself should have been called to have the option to re-schedule. I’m sure many would have appreciated the call and happily re-scheduled. Toyota apparently was afraid they would lose that business. But now, you may have lost a customer. More

Excellent service in detecting an emergency problem that occurred during a long road trip. Service Advisor Michael Armijo merits particular praise for keeping me apprised throughout the process. Jim Mack occurred during a long road trip. Service Advisor Michael Armijo merits particular praise for keeping me apprised throughout the process. Jim Mack More

Waited 2 1/2 hour just for an oil change and I had an appt .awful appt .awful More

Timely, efficient and overly communicative in terms of process and timing of my 20k servicing process and timing of my 20k servicing More