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Ira Toyota of Manchester - Service Center

Manchester, NH

4.3
1,197 Reviews

1,197 Reviews of Ira Toyota of Manchester - Service Center

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March 14, 2025

My adviser was Matthew Cena and his guys working on my car were very nice to me. They did a great job. More

by Eileen S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cena
Mar 17, 2025 -

Ira Toyota of Manchester responded

Hi Eileen, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 13, 2025

I was there for 2 hrs. for a 10k service. They never texted to tell me my car was done. When I went to ask, it was complete, however the paperwork was put on the wrong de More

by corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not getting anyone in trouble
Mar 19, 2025 -

Ira Toyota of Manchester responded

We apologize for any miscommunication. We are always looking to improve our wait times. Please feel free to reach out at the information provided below if you would like to discuss further. John McCarthy General Manager Ira Toyota of Manchester jmccarthy@Group1Auto.com

March 07, 2025

Service at Ira Toyota is thorough, comprehensive and very clearly concerned with the driver/passengers. Michael handles service appointments so very well - he seems to think of everything! Upon leaving my se More

by Jetiwalker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Lopez in Sales, Michael Archillo (sp?) in Service
Mar 09, 2025 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

The service manager Angelina, I believe was her name was very thorough knowledgeable and helped me get my service done. I asked a gentleman named Cleveland to assist me with my GPS that I was on sure of how More

by Greepe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleveland.
Mar 09, 2025 -

Ira Toyota of Manchester responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2025

Great service. Work was done in a timely manner and very friendly staff. I would recommend this dealer for any service needs. More

by waydu61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 09, 2025 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ira Toyota of Manchester

March 04, 2025

Very frustrating to bring in my car for a repair, be told it's fixed, get in my car, and the problem is absolutely not fixed. Clearly no one even bothered to check if the problem was resolved after the suppo More

by karenesavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
Mar 09, 2025 -

Ira Toyota of Manchester responded

Thank you for your review. I am looking into what happened on your visit. We will be reaching out to you soon. John McCarthy General Manager jmccarthy@Group1Auto.com

March 04, 2025

I went to Ira Toyota of Manchester in search of a new car in 2023, but car dealerships were having a hard time keeping new cars in stock. The salesman, Keith Osowaki, was able to find me a used Corolla, fres More

by Jenny Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Ira Toyota of Manchester responded

Hi Jenny, we're happy to hear you had such a positive experience with Keith! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2025

Very good customer service. Repairs are expensive. Employees are helpful and courteous. Work was done efficiently. More

by MoMcGuire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Santiago
Mar 06, 2025 -

Ira Toyota of Manchester responded

Thank you for your kind words in your review! We will work harder to continue to improve and hope to earn more stars from you next time too. Thank you for your feedback! John McCarthy General Manager

February 27, 2025

Nice people. Nice place to do business. Have leased a number of vehicles over the years. Always had good experiences. More

by Billmazerall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bell
Mar 02, 2025 -

Ira Toyota of Manchester responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 26, 2025

Excellent customer service, nice attention, nice wait room, I like all environments, my first service en that’s place definitely be back, thanks More

by Andrew M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franny Gomez-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ira Toyota of Manchester responded

Hello Andrew, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.