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Ira Toyota of Manchester - Service Center

Manchester, NH

4.3
1,211 Reviews

1,211 Reviews of Ira Toyota of Manchester - Service Center

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January 03, 2024

The service department is wonderful, thorough, quick and very friendly. Highly recommend. Reasonable pricing and availability More

by Andreajayros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Jan 04, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

They were very professional and helpful right from the start. I explained what needed to be looked and they took it from there. They did an awesome job! More

by Michael Beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Lelesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Ira Toyota of Manchester responded

Thank you Michael for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 02, 2024

5000 miles later I'm back, Danielle did a Great job, as a service writer myself, I know what it takes. Danielle I hope to see you again for my next service. Nice job Ira! More

by WayneO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Danielle McGann
Jan 04, 2024 -

Ira Toyota of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 30, 2023

They just want to make money. Just too expensive to fix the problem. They somehow tell you multiple problems one by one. More

by dheerajkgurung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Jan 05, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback! We have no choice but to tell you all the issues with your vehicle. That could lead to a safety issue if we don’t. We do want to make money as any correct business, however, we choose to do it by providing great quality of work and customer service. We recognize that is the best way to run a business. We apologize for the quotes being higher than you had hoped!

December 29, 2023

I got a prompt appointment. I relayed my wishes to the service advisor, confirmed the cost of my service was given an approximate wait time. They kept within the stated wait tim More

by souzabob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and parts departments
Dec 30, 2023 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

They are always great and on time and service my vehicle with quality and assurance More

by Flea2cool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

I brought my truck in for 100k service (currently at 99k) so I could get any last minute repairs done before the warranty ran out. APPARENTLY my 100k warranty ran out 2 weeks ago but I was never notified tha More

by Mark19commando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Prancer
Jan 10, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 24, 2023

It was very nice, they kept me informed on what was going on with my yruck More

by Dam123157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 27, 2023 -

Ira Toyota of Manchester responded

It's great to hear that the service you received included clear communication about your truck. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 23, 2023

I work with Michael as my service advisor. He is friendly, communicative and knows his stuff. I look forward to working with him each time I need service. He also drives a Highlander so it’s a More

by meligregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael from service department
Dec 29, 2023 -

Ira Toyota of Manchester responded

Michael is a gem of a service advisor! It's fantastic that he's not only knowledgeable and efficient but also creates a welcoming and respectful atmosphere. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Got me right in when I requested and repaired my tire, although my wait time to check in and wait for repair was a bit unreasonable, I think, especially for the type of repair More

by cebba1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 28, 2023 -

Ira Toyota of Manchester responded

Thank you for your review! With emergency tire repairs we will never turn anyone away. Most times, however, we are booked when these emergencies happen. I apologize it took longer than you had hoped but I appreciate the feedback and positive comments! John McCarthy, General Manager

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