Back

Ira Toyota of Manchester - Service Center

Manchester, NH

4.3
1,211 Reviews

1,211 Reviews of Ira Toyota of Manchester - Service Center

Sort by
January 29, 2024

Good to have customer service agent Yoel and work seemed honest and right Thx u More

by Sdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billing good lady
Jan 31, 2024 -

Ira Toyota of Manchester responded

We're glad to hear you had a positive experience with customer service agent Yoel and that the work met your expectations. Thank you for choosing our dealership!

January 25, 2024

Service as great and keep you well informed I like the way they keep in contact with text messages and shows estimates More

by Bostonfarmstand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez
Jan 26, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 23, 2024

Courteous, customer focussed, he kept in touch with me and helped me understand the service options More

by German
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson Huntress
Jan 25, 2024 -

Ira Toyota of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

Customer service was not up to standard at all . I was impressed with the other clients service people as they came to the waiting room checking up. Mine didn’t care a xxxx bit and assumed phones l More

by Trevor H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Look it up it was service
Apr 05, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

January 17, 2024

Great people x excellent service. Give you straight answers, always willing to help. Excellent plac More

by Cmazeika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 13, 2024

I don’t understand why it should take 3 hours to do a State safety inspection. If you give me an appointment time, it should be reasonably close to when your tech will actually work on the car. The custo More

by Edanddonnaathome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service specialist
Mar 27, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jul 24, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! We agree it should not take this long. We have outgrown our facility and have begun construction on our new facility over double in size. This will eliminate most wait times moving forward. Look for further updates on estimated completion date!

January 13, 2024

Great service experience with Mike! Upfront and honest with recommendations and no pressure applied. Thanks! More

by Bookmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 17, 2024 -

Ira Toyota of Manchester responded

It's fantastic to hear that you had a great experience and that Mike provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 13, 2024

I brought my rava 4 in for tire rotation and rear hatch not opening all the time.They found a issues with sensors on the lift gates.had to order replacement parts.When I got home I found out they never rot More

by anythingwood55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Oliver
Apr 05, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! Our records show that you watched a video with our service manager rotating the tires on your first visit. We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations.

January 07, 2024

They do good work, reliable and timely. I have had all my work done here with no regrets. More

by Krstonge28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoel
Jan 09, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a reliable and timely experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

All the jobs done as needed great work and the job done as the promised More

by sredshahat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oliver
Jan 09, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

...
28
...