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Ira Toyota of Manchester - Service Center

Manchester, NH

4.3
1,211 Reviews

1,211 Reviews of Ira Toyota of Manchester - Service Center

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August 03, 2024

Service advisors are excellent and explain all work needed or recommended. Always most courteous and informative More

by gsp8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representatives
Aug 07, 2024 -

Ira Toyota of Manchester responded

Hello, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2024

Very disappointed in service, lost faith completely in workmanship, they ruined my alloy wheels to balance tires after rotation that was also haphazard, only one wheel needed, they did all 4. Didn't top o More

by megbranch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John oliver
Aug 02, 2024 -

Ira Toyota of Manchester responded

megbranch1, Thank you for your review! We are upset to hear this. You have been a great client, and this should not have happened to you. We tried to contact you yesterday to apologize but it must not have been a good time for you. Could you call me directly when you have a moment so I can try to make it up to you? John McCarthy General Manager jmccarthy@Group1Auto.com

July 27, 2024

They're courteous, they explain what needs to be done and why. Was able to make my own appointment. More

by tonihallee13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
Jul 29, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 26, 2024

John Oliver was the Service Advisor I worked with today and it was nothing less than a positive experience. His professional, no-pressure sales approach is why I will be going back to get my work done... More

by Shirspri34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oliver
Jul 27, 2024 -

Ira Toyota of Manchester responded

Hi, we're happy to hear you had such a positive experience with John! Feel free to reach out to us if you need anything. Have a wonderful day.

July 25, 2024

From start to finish, the staff was professional and courteous.. The dealership was very clean. I waited for my vehicle and it was done in time ..great job! More

by Rcote22003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 26, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2024

John Prance gave great service & advice. He was also able to work with the technician & somehow complete a long job by the time I needed to pick up my car. More

by emeraldocean55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Prance
Jul 22, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for your kind review; we are happy to pass along your comments to the John here at Ira Toyota of Manchester! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2024

Great service Mike Armijo is professional went above and beyond to get things in order prior to my visit very happy to have chosen Ira Toyota see you next time Thank you More

by mill560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Armijo
Jul 22, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2024

One of the best places I have been. Bought a new Grand Highlander with the works from Mo. process was easy and he did a great job getting us what we wanted. Service is easy to schedul More

by Jpnewengland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 13, 2024

Very pleased with the way all was handled. from the 1st person who explained the process to the pick up time. Jamison was very pleasant and easy to speak with, answered my all my questions. More

by Mjkennedy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison
Jul 14, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Jamison here at Ira Toyota of Manchester! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2024

Everyone is always so polite and helpful. I have never experienced a bad service with IRA, I go here to have all of my work done. More

by medinasa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Michael
Jul 11, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for taking the time to leave a review for us at Ira Toyota of Manchester. We're happy we could meet your expectations! We look forward to your next visit! Take care!

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