Back

Ira Toyota of Manchester - Service Center

Manchester, NH

4.4
1,132 Reviews

1,132 Reviews of Ira Toyota of Manchester - Service Center

Sort by
December 22, 2024

Thanks for getting me in and out quickly so I could get my kids to school in time. More

by WJ
Recommend Dealer
Yes
Employees Worked With
Danielle
Dec 23, 2024 -

Ira Toyota of Manchester responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2024

Quick and easy. I hope these are enough words for all of you great people. More

by NotaRobot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Michael are great.
Dec 23, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

The place has employees working that are very courteos and professional. It's always a pleasure to go in there. The waiting area provides free coffee and free Wifi More

by la.cashman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan service advisor
Dec 23, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2024

I’ve always had great experiences for service here, but today, I was waiting for 5 hours for an oil change and tire rotation. Sounds like they may have been short staffed in the shop. A heads-up that the More

by Erin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 21, 2024 -

Ira Toyota of Manchester responded

Hello Erin, we appreciate you taking the time to leave us this feedback. Please contact us at (603) 624-1800 so we can work with you to make this right.

December 17, 2024

Went in for oil change and it took 3. 5 hours. When asked why in the world does it take so long, the answer was corporate will not make the appropriate decisions to make the customer expe More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Ira Toyota of Manchester responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. John McCarthy Genral Manager jmccarthy@Group1Auto.com

December 14, 2024

Superb and prompt service. We came looking for good service, and received it. Much appreciated. More

by El713317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 15, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 12, 2024

They were very accommodating and accurate on time estimation of service. Very pleasant to work with! More

by Borovickarobert2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 14, 2024 -

Ira Toyota of Manchester responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 11, 2024

Every staffer I worked with was professional, smart, and patient with my needs and questions. I can't tell how much I enjoyed the process. All my needs were met and I look forward with enthusiasm to my visi More

by dmsirius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, my service advisor. John, service department manager.
Dec 13, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 11, 2024

As far as great individual service during the visit, I forgot to mention the parts department! Really, Ira clicks on all cylinders! More

by dmsirius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 13, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 10, 2024

Efficient, clean, respectful. I’ve been going there for over 15 years after I purchased my car there. More

by kelleyevs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service
Dec 12, 2024 -

Ira Toyota of Manchester responded

Hi Kelleyevs, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.