Ira Toyota of Manchester - Service Center

Had a very good experience with Jameson (Service Advisor). He went above and beyond to assist me with my issue. Advisor). He went above and beyond to assist me with my issue. More

The waiting area had plenty of sitting area and had individual rooms toos. The staff were very helpful and explained the things I needed to do for my car servicing and for the state inspection requirem individual rooms toos. The staff were very helpful and explained the things I needed to do for my car servicing and for the state inspection requirements too. More

I have a 20121 toyota corolla bought new, today I took it to the inspection and they tried to charge me $1300 for new brakes and the rotors are supposedly not good, I took the car to another service and my j to the inspection and they tried to charge me $1300 for new brakes and the rotors are supposedly not good, I took the car to another service and my jw car passed the inspection without any problems. This is the second time that similar things have happened to them, and I advise everyone to avoid this service if they can at all, it's a shame to trust them. More

They are prompt, professional, and courteous. Their scheduling is very accommodating and timely. They also have some of the largest selection of vehicles in NH making it easier to shop. Their scheduling is very accommodating and timely. They also have some of the largest selection of vehicles in NH making it easier to shop. More

Service advisor was courteous and thorough. Work was done in a timely manner and finished before the time promised. Work was done in a timely manner and finished before the time promised. More

Service staff very polite. .. Made the whole process as smooth and easy as possible... Awesome :) .. Made the whole process as smooth and easy as possible... Awesome :) More

Service staff very polite. Did what they said about quoting a price. the 3 stars is for the lack of service trying to get answers the following day, multiple calls, no help. Ma Did what they said about quoting a price. the 3 stars is for the lack of service trying to get answers the following day, multiple calls, no help. Manager not available, next one in meeting. Finally found someone who would walk out to service to find that my car was ready. A phone call, that was expected, would have been appreciated Very frustrating More

The service department did another great job for me today. I could not be happier. Bryan Bell is a great advisor that always takes care of me. Great people make for a great dealership. today. I could not be happier. Bryan Bell is a great advisor that always takes care of me. Great people make for a great dealership. More

I used to avoid car dealerships because they were so slimy. Always trying to get me to spend money that I didn't need to spend. I have no reservations about taking my car to ira Toyota. They're honest, slimy. Always trying to get me to spend money that I didn't need to spend. I have no reservations about taking my car to ira Toyota. They're honest, they make me feel like they care about me and my car, and they're easy to work with. Their customer service is excellent. More

Toyota of Manchester replaced both my front and back brakes in Nov. 2023 at cost of over $1,400. (Mileage was 37808) The brakes smelled like they were burning so I drove 120 mi. roundtrip from New Lond brakes in Nov. 2023 at cost of over $1,400. (Mileage was 37808) The brakes smelled like they were burning so I drove 120 mi. roundtrip from New London in December and service dept "checked brakes" and assured me "no problem.". Invoice 970196. Was told smell is to be expected with new brakes. In May the back brakes sounded like metal on metal. Car was unsafe to drive. Took it to local shop (Auto Advisors in Springfield. Pads, Rotors for rear brakes total worn out. Calipers misfuntioned. Had to replace rear brakes, rotors, etc after only 6,500 miles at cost of $947. I have purchased/leased 3 RAV4's and my wife has purchased 2 all from Toyota of Manchester. We are in market for new Highlander for my wife, but do not feel we can trust service dept at this dealership any longer. More