Ira Toyota of Manchester - Service Center

Out of this world service during a very difficult time! I dread walking into dealership's. Most times you’re met with such a “fresh out of the training seminar” sales pitch and fake smile that it sends me I dread walking into dealership's. Most times you’re met with such a “fresh out of the training seminar” sales pitch and fake smile that it sends me out the door before they can introduce themselves. However, I had the opportunity to work with Tia who was professional yet pleasant beyond training standards. She was very informative on the issues I was having and understanding of the life’s difficult moment I was in. Tia made a rather unpleasant decision a relatively easy, confident choice for me. Ira has been easy to deal with but this experience helped to gain a life long customer! Hands down one the best customer service experiences I’ve had. Thank you Tia!!! More

Service seems okay. .i have not checked for missing bolts. In the past they did not put all the bolts back in and one of my plate was not replaced. The check out time t .i have not checked for missing bolts. In the past they did not put all the bolts back in and one of my plate was not replaced. The check out time takes time. More

We are lucky to have John Prance as our service advisor. What we appreciate about his approach is, that he would help us plan out on high-ticket repairs that eventually we will need. Not only does he provid What we appreciate about his approach is, that he would help us plan out on high-ticket repairs that eventually we will need. Not only does he provide an estimate, but we can always plan when we are going to have the repairs done. Maintaining a car is not cheap but at least helping us plan makes it easier for us, and the reliability of Toyota on its parts and services. The 10% afternoon discount deals is also a big bonus to help us save on costs and help with our loyalty to the dealership. More

I was taken in on time and given a reasonable time estimate for my service. It actually was done in less time than the estimate and at a very reasonable cost. Everyone I dealt with was courteous and p estimate for my service. It actually was done in less time than the estimate and at a very reasonable cost. Everyone I dealt with was courteous and professional. More

Chris P. was my inspector he informed me of what I needed to keep my family safe on the road. Very knowledgeable technician and was able to simplify everyth was my inspector he informed me of what I needed to keep my family safe on the road. Very knowledgeable technician and was able to simplify everything for me. Highly recommended!! More

I have Always been treated very well at IRA for the last 18 years of going there for service my Tacoma. I usually see Bryan Bell there but he was off today, so Danielle took over for him. 18 years of going there for service my Tacoma. I usually see Bryan Bell there but he was off today, so Danielle took over for him. More

Great dealership. Superb Service Manager (Bryan). Accommodating, thorough, timely, affordable, reliable and worthy of recommendations! Superb Service Manager (Bryan). Accommodating, thorough, timely, affordable, reliable and worthy of recommendations! More

I have been a customer for many,many years! Great service and friendly faces as always! Great service and friendly faces as always! More

Good service, good waiting area. Only had oil change and almost 2 hrs seemed excessive. Appreciate video but mechanic was drowned out by noise Only had oil change and almost 2 hrs seemed excessive. Appreciate video but mechanic was drowned out by noise More

They gave me synthetic oil instead of conventional and didn’t say a word to me. Ive never put synthetic oil in my car, ever and I’ve gotten an oil change before from there. didn’t say a word to me. Ive never put synthetic oil in my car, ever and I’ve gotten an oil change before from there. More