Back

Ira Toyota of Manchester - Service Center

Manchester, NH

4.3
1,211 Reviews

1,211 Reviews of Ira Toyota of Manchester - Service Center

Sort by
October 18, 2024

I waited two months for the part. I was told it was under warrantee and would not cost my anything. I had to pay $385 for labor but was not told to expect the charge. On the posi More

by Geraldine.haley1gerry
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, parts
Oct 26, 2024 -

Ira Toyota of Manchester responded

Geraldine.haley1gerry, Thank you for your review! We have since spoken to you a few times. We are confident you are much happier with us now. Thank you for your business! John McCarthy General Manager

October 18, 2024

The service seemed good not a long wait, for service to check in the vehicle. The vehicle only had 800 plus miles, so not a lot to do other than change oil and state inspection. More

by Don P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Lelesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Ira Toyota of Manchester responded

Hello Don, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2024

Great service in and out with world class service will be back for my next service More

by Ntnmu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 20, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2024

Friendly, kept me fully informed. Very nice and professional at same time. Very very happy. More

by Ffitzpatrick59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Ferrara and the service tech were both outstanding and very helpful.
Oct 19, 2024 -

Ira Toyota of Manchester responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2024

The technician was great and explained everything in detail. I would recommend the technician to anyone. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Cabrel
Oct 19, 2024 -

Ira Toyota of Manchester responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 16, 2024

Great service! No complaints, best Toyota dealership around bar none. They live up to their great reputation More

by bigjosh07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleveland Burwell
Oct 19, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

Great service with friendly advisors. JP was excellent. Love going here for all my car needs More

by kristak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP
Oct 18, 2024 -

Ira Toyota of Manchester responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 16, 2024

Very conscientious sent pictures of work that is needed. Michael kept me informed about what was necessary More

by rich h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 19, 2024 -

Ira Toyota of Manchester responded

Hello Rich, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2024

I asked for an oil change. On top of the oil change, my tire is missing a cover to the valve, a nail in my tire, my car gone through and my dash cam unplugged. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service guy
Oct 19, 2024 -

Ira Toyota of Manchester responded

Katie, I apologize for the concerns you experienced with your recent service. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing back from you via the email provided below. John McCarthy General Manager jmccarthy@Group1Auto.com

October 12, 2024

Good discounts. Staff was short handed but very attentive and handled our service request in a timely manner. More

by Sjcott1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 15, 2024 -

Ira Toyota of Manchester responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

...
14
...