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Ira Toyota of Manchester - Service Center

Manchester, NH

4.3
1,211 Reviews

1,211 Reviews of Ira Toyota of Manchester - Service Center

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November 08, 2024

Went for state inspection and tire rotation. Was there 3 hours waiting with no update. More

by Not happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Nov 12, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! We apologize for the long wait you had with us. I can’t pull a file based on the info given but if you would contact me, we can review this together. John McCarthy General Manager jmccarthy@group1auto.com

November 04, 2024

They have always been pleasant & curtious including the service technicians. Always making sure the car is serviced correctly & prompt. More

by bibeaudorleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Nov 07, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2024

Excellent service and explanation of the work and future work was very helpful. Will be coming back soon. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Armijo
Nov 04, 2024 -

Ira Toyota of Manchester responded

Hi Ann, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2024

Great service department. Easy to schedule and always upfront with helpful explanations and great communication. More

by tmbwkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson Huntress
Nov 05, 2024 -

Ira Toyota of Manchester responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2024

Awesome job. Great performance on there job. Pleasant to make a difference with your time and dedication to your company as well as being able to make a positive More

by Attyanddavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Mathieu, Tee Altoneski, Brian Lopez
Nov 05, 2024 -

Ira Toyota of Manchester responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 30, 2024

IRA Toyota has a great service department and always does thorough and great work. Their sales department is pretty great as well. More

by Bo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 02, 2024 -

Ira Toyota of Manchester responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2024

Dependable and trustworthy. Attendents are always polite and respectful. Waiting area is always clean. Recommended More

by Jstevensnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 02, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2024

Service department meds to be more customer oriented! Waited for my cat way to long and did not need to More

by Mom02 moran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager was amazing workers not so much !!
Nov 06, 2024 -

Ira Toyota of Manchester responded

Mom02 moran, My apology for the delayed response, but I wanted to thank you for your review! We apologize for your wait time. I can't find your file based on the info given, but feel free to contact me directly. John McCarthy General Manager jmccarthy@Group1Auto.com

October 26, 2024

Michael Armijo was very helpful, courteous & honest. He got my husband's truck in for repairs right away & the work was completed in one day. I am so grateful for his help, patience & understanding. T More

by lmrakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Armijo
Oct 28, 2024 -

Ira Toyota of Manchester responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

This is the second time I’ve been told my car would be ready at a certain time, and when I returned to get it, it was still sitting in the area waiting to have the minor regular maintenance performed. Als More

by Ruthmap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service- Brandon
Oct 31, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! Since I can’t find your file based on the info given, could you please contact me directly so I can assist you further? John McCarthy General Manager jmccarthy@Group1Auto.com

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