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Ira Toyota of Manchester - Service Center

Manchester, NH

4.3
1,211 Reviews

1,211 Reviews of Ira Toyota of Manchester - Service Center

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November 29, 2024

They are extremely helpful. They came by multiple times to see I needed anything. They facility was very clean as well More

by Nancydrew1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson huntress
Dec 01, 2024 -

Ira Toyota of Manchester responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2024

Very good service. Advisor was very nice. Worked hard to resolve the issue. Would recommend. More

by sgoldmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Armijo
Nov 26, 2024 -

Ira Toyota of Manchester responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

November 22, 2024

Was in for an Oil, Lube & Filter, appt. made, quick service; Thank-You Ira Toyota. More

by 11/19 appt.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Service Advisor
Nov 25, 2024 -

Ira Toyota of Manchester responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2024

Finance rep's are loan sharks. Service Center will clear codes over fixing the issue. More

by martinpj11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Plansky
Nov 23, 2024 -

Ira Toyota of Manchester responded

martinpj11, Sorry to hear you are upset. I can’t find any information on this with the info in the review. Could you contact me so I can find out what happened? John McCarthy General Manager jmccarthy@Group1Auto.com

November 19, 2024

Always go above and beyond to help me with all my car needs wouldn’t change it for anything else More

by Kimmatt32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept both John’s
Nov 21, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 17, 2024

My FJ Cruiser is 16 years old and has always been serviced at IRA Toyota. The service technicians are quick to spot problems. I feel safe on the road after my vehicle has been serviced at IRA. More

by bmcgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Gerard
Nov 19, 2024 -

Ira Toyota of Manchester responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 11, 2024

The service personnel jumped through all the hoops with my 3rd party warranty organization to get me the best price(s) for my repair. I can't praise them enough. More

by ptaglini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lampman, Service Advisor
Nov 13, 2024 -

Ira Toyota of Manchester responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2024

Had a 3:00pm appt yet was put in line with first come first serve. 2 hours for an oil change and tire rotation. Why have appointments? Also asked if my car had been taken in yet after 1:15 minutes and go More

by Dfgerardi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Nov 13, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! I agree that 2 hours is a long time to wait. We also go over the vehicle’s safety items and a dozen other important items as well. We are constantly working to reduce our wait times. Sorry we let you down this time. John McCarthy General Manager jmccarthy@group1auto.com

November 09, 2024

A trustworthy and efficient service department. Jameson was my advisor. He took the time to explain various options for tires, and even rescheduled so I could do some research and think about it. T More

by kpmanch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson. Huntress (Service) and Bob ? (Tire guy)
Nov 11, 2024 -

Ira Toyota of Manchester responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Manchester! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2024

The staff at Ira Toyota Manchester are courteous and professional. They also listen to my concerns which means a lot to me. More

by dnorway
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Prance
Nov 09, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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