Ira Toyota of Manchester - Service Center

Failed state inspection I am on my 3 rd toyota with extended warranty. My 2015 Toyota limited platinum highlander with 45k miles failed state inspection for moisture in the d I am on my 3 rd toyota with extended warranty. My 2015 Toyota limited platinum highlander with 45k miles failed state inspection for moisture in the driver rear brake light ssusubgva fire hazard. Called toyota headquarters as have extended warranty and they said not covered. Vehicle never in an accident and garage kept so how did moisture get in. Corporate was not helpful so paid the repair myself and am canceling my extended warranty. My salesperson David was super nice and understanding. He made the whole thing better. I still will not ever buy another Toyota but while I have my highlander and my daughters Corolla we will only go to ira toyota for service. More

Great service! Me. Bell is such a nice guy and very professional. He made me feel good about the service being done to my vehicle. Again very nice person. Me. Bell is such a nice guy and very professional. He made me feel good about the service being done to my vehicle. Again very nice person. More

Easy, simple Service advisor was polite and responsive. Walked me through step by step on what was going to happen during inspection, before and afterwards. Very n Service advisor was polite and responsive. Walked me through step by step on what was going to happen during inspection, before and afterwards. Very nice. More

Another Wonderful Service Stop As always, the service we received (this time was our 10,000 mile service) was excellent. Despite a little wait checking in due to the volume of cars As always, the service we received (this time was our 10,000 mile service) was excellent. Despite a little wait checking in due to the volume of cars coming in, the service managers were attentive to me and kept me informed as to when I would be next. Once my car was in, service was quick, efficient, and the service manager (Tim) continued to be attentive. Thanks. More

I’m impressed with the professional service and timely manne Always, Willing to be of assistance and explain anything about the service that is done on your vehicle. And, what maybe needed to ensure that your To Always, Willing to be of assistance and explain anything about the service that is done on your vehicle. And, what maybe needed to ensure that your Toyota will last for years to come. More

10,000 service service writer was very professional. work completed quickly- noticed future state inspection was possible and performed it eliminating a second tri service writer was very professional. work completed quickly- noticed future state inspection was possible and performed it eliminating a second trip from Laconia. Only other item was we always got car wash when we had a Volvo, and my new Silverado gets washed when serviced by Cantin at no charge. More

Excellent Service I am always taken care of promptly, and usually have my care back a little before they say. Service rep. always takes the time to make sure that every I am always taken care of promptly, and usually have my care back a little before they say. Service rep. always takes the time to make sure that everything I want done is done. More

Quick and Courteous Jenn on the service team was great! I’ll request her every time I bring my car in. On line quote for my service was accurate to my invoice. Jenn on the service team was great! I’ll request her every time I bring my car in. On line quote for my service was accurate to my invoice. More

"Temp" knob on heater/ac unit did not work. Jenny-Lynn Loring was my service advisor. I explained my problem to her. From then on Ms. Loring was just fantastic in articulating in a polite, fri Jenny-Lynn Loring was my service advisor. I explained my problem to her. From then on Ms. Loring was just fantastic in articulating in a polite, friendly and understandable way how this problem was going to be addressed. From that point on she regularly briefed me on how things were progressing. She was very sincere, polite and courteous and very much a professional in addressing issues of significance. I felt totally comfortable because of her in how things were developing and she certainly was instrumental in how this entire matter was handled. My vehicle that I brought in was a 2005 Toyota Highlander which I purchased new back during that time period. There was a marked difference in how Toyota service advisors were back then, as compared to the present in how Ms. Loring represented Toyota on this occasion. Ms. Loring certainly deserves to be commended. More

Great 1st Visit - 6 Month Maintenance January 2018 Prompt check-in was courteous and thorough. Unexpected state inspection was provided so I didn't have to return in April. All work was completed in Prompt check-in was courteous and thorough. Unexpected state inspection was provided so I didn't have to return in April. All work was completed in about an hour. Checklists and inspection reports were attached to final invoice. Perfect! More