Ira Toyota of Manchester - Service Center

Had Service Done My service adviser Bryan Bell was great. Calm demeanor and was attentive to my concerns. Everyone involved in the service of my Tacoma was great inclu My service adviser Bryan Bell was great. Calm demeanor and was attentive to my concerns. Everyone involved in the service of my Tacoma was great including the parts department and the Technicians who performed the work. Customers can enjoy a clean environment at IRA Toyota along with free coffee and snacks. Thank you IRA! More

IRA Toyota great customer service Right when I pulled in to service I was greeted by Tyler Cotter, he was very pleasant asked what I was there for, I told him for my 25,000 mile servic Right when I pulled in to service I was greeted by Tyler Cotter, he was very pleasant asked what I was there for, I told him for my 25,000 mile service. He did the usual walk around , told me I could wait in the waiting area help myself to a drink and I would be out of there shortly. I was out very quickly. Awesome customer service and without an appointment. I will get my next car at IRA because I like the experience . More

5000 mile check up friendly, in and out quickly, really dont have anything else to add. my first servicing on a new car. everyone seemed friendly, i was in/out and on m friendly, in and out quickly, really dont have anything else to add. my first servicing on a new car. everyone seemed friendly, i was in/out and on my way to work More

Early service appt. I was close to my service time and was able to get a same day appt. for my Venza 50,000 mile service. Went a little longer than anticipated (1 hr 30 I was close to my service time and was able to get a same day appt. for my Venza 50,000 mile service. Went a little longer than anticipated (1 hr 30 min) but all the work was done and the service advisor was ver helpful. More

Inspection I had made an appointment for this coming Thursday, but after I realized I couldn't make it. Call them the first thing this morning and had no problem I had made an appointment for this coming Thursday, but after I realized I couldn't make it. Call them the first thing this morning and had no problem going in today. Jenny-Lynn was polite and professional as always. More

Great Customer Service George Maxcy went above and beyond to ensure that I did not have to wait any longer than necessary as I was in a bit of a time crunch. Being a Saturd George Maxcy went above and beyond to ensure that I did not have to wait any longer than necessary as I was in a bit of a time crunch. Being a Saturday morning, the service department was much busier than I anticipated. I was very impressed with his superior customer service as I was a very anxious about time and he managed to make me feel completely at ease with his reassurances that he would make effort to keep the wait time to a minimum and that quality work would be provided to my vehicle. His calm demeanor in such a hectic setting totally diffused my anxiety. George should be commended for his superior customer service skills. More

Maintenance Service Very courteous and professional. Ended up waiting for less time than expected. While waiting, I spoke with Dave Lelesi regarding my lease and I really Very courteous and professional. Ended up waiting for less time than expected. While waiting, I spoke with Dave Lelesi regarding my lease and I really appreciate his honesty and not trying to sell me something. More

Great personalized service and friendly staff! Great staff, the shuttle is perfect for planning service during the week. Best tire mount and balance around. Great communication and service updates. Great staff, the shuttle is perfect for planning service during the week. Best tire mount and balance around. Great communication and service updates. Clean building and waiting area with snacks and refreshments. More

Service Visit I was just in for my 20,000 mile check up and my appointment was for 8:45Am and I was on time and so were your people , everything was handled very we I was just in for my 20,000 mile check up and my appointment was for 8:45Am and I was on time and so were your people , everything was handled very well and everyone could not have been nicer. Thanks More

Service for my Venza Treated my fairly - my 2009 Venza has 125K miles and needed some things. They found certain issues were not as bad as feared and I saved a 100. Dan wa Treated my fairly - my 2009 Venza has 125K miles and needed some things. They found certain issues were not as bad as feared and I saved a 100. Dan was quite professional. More