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Ira Toyota of Manchester - Service Center

Manchester, NH

4.3
1,193 Reviews
Call Service Center (603) 624-1800

1,193 Reviews of Ira Toyota of Manchester - Service Center

Sort by
April 01, 2025

Greeted and all questions were answered and resolved in a timely fashion. The customer service was better than expected. Ryan was great and we would recommend him. More

by Rickerz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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April 01, 2025

I was told I needed to replace timing cover gasket for $2,434.88.Went for two 2nd opinions at auto companies .Both said nothing wrong with timing gasket.I’ve been a customer for a few years.If I trusted y More

by dma728b
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan McCartney
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March 31, 2025

This was my first time having my vehicle serviced at Ira Toyota in Manchester. I am amazed at the level of professionalism and amount of information provided throughout the process. My advisor Jameson was g More

by PJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson
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March 31, 2025

Jameson is the best! New guy checking tires (Todd?) very nice. Got me out in the time I asked 2.25 hrs More

by betris1day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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March 26, 2025

Extremely happy with the level of service in all aspects . Even the individual that washed the car was totally courteous 👍 More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
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Mar 28, 2025 -

Ira Toyota of Manchester responded

Hello Rick, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 26, 2025

I have only good experiance's in my dealings with the manchester dealership and the service dept. More

by brucetillson1@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jameson Huntress setv. Advisor.
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Mar 28, 2025 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2025

Timely and accommodating appointment time and quick service turnaround. Very communicative and attentive. Exceptional customer service! More

by DM
Recommend Dealer
Yes
Employees Worked With
Jameson Huntess-****
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Mar 27, 2025 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

Alex was smiling, friendly, helpful at my 100,000 checkup. I like communicating thru text about needed services, quicker and smoother. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Mar 24, 2025 -

Ira Toyota of Manchester responded

Hello Daniel, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 21, 2025

Happy to have my vehicle fixed in one day. A bit of an annoyance that it took 5.5 hours and not the 2.5 I was told. More

by amyequach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Mar 24, 2025 -

Ira Toyota of Manchester responded

Hello, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 21, 2025

I bought a Rav 4 in 2007 and have had 9 or ten safety recalls on it.One of the recalls was for sudden acceleratio,which they claim was caused by the driver's mat,which they put grabber hooks on Dec w4 a More

by Death trap owner
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Kleiner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
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Mar 26, 2025 -

Ira Toyota of Manchester responded

Thank you for your review! I am sorry that your 2007 Rav-4 is not eligible for a free rental car during repairs. The warranty period has ended over 12 years ago. I hope you can understand how it is not free now. John McCarthy General Manager jmccarthy@Group1Auto.com

Mar 26, 2025 -

Death trap owner responded

The rental car is not the issue: the issue is they said they wete going to pick me up? But. They left me syranded aftet i continualy called for the ride back whoch i eas promised.When someone finslly returned my call he told me to call 91q if there wete an rmergency. He called when his mother hsd a prroblem and them came

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