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Ira Toyota of Manchester - Service Center

Manchester, NH

4.4
1,272 Reviews

1,272 Reviews of Ira Toyota of Manchester - Service Center

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July 13, 2025

Went to get my truck serviced the other day and had the pleasure of having James as my writer. He was very knowledgeable was very genuine when talking to him about a few concerns I had with the truck. Than More

by Cameron Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson Huntress
July 13, 2025

Both sales and service department are very friendly and helpful. Definitely recommend this dealership to anyone looking to buy a car. More

by amit.nelluvely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Perfect in every way… Bryan is at the top of his game… super knowledgeable, always knows to check my investment in the protection plan to see what is covered… I would buy a Toyota again because of Bryan. More

by garyovincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bell
July 10, 2025

I arrived 5 minutes early for my appointment so on time. It took about 30 minutes for the service team to get started on my vehicle. I brought the truck in for some suspension/drivetrain issues. I was at th More

by shorlander71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bell
Jul 13, 2025 -

Ira Toyota of Manchester responded

Hello, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2025

Great team of people to work with. J. Huntress and J Oliver contributed to our great experience while our truck was being serviced. More

by rwisej2
Workmanship
Recommend Dealer
Yes
Employees Worked With
J Huntress, J Oliver
Jul 13, 2025 -

Ira Toyota of Manchester responded

Hi, thanks for your praise and kind comments about Huntress and Oliver. We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2025

Wonderful service fellow who took care of me. He was able to get my auto out sooner than expected. More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not remembered
Jul 11, 2025 -

Ira Toyota of Manchester responded

Hi Lauren, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2025

Service wait was 3. 5 hours. I ased for an update upfront and never heard anything, asked again after 2 hours, and nothing till it was completed. I appreciated the work More

by cboyer58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah
Jul 09, 2025 -

cboyer58 responded

Comunication and length of time waiting.

Jul 11, 2025 -

Ira Toyota of Manchester responded

Thank you for your review! It does take a good amount of time to perform the warranty repairs your vehicle needed. I apologize you were not updated properly.  John McCarthy General Manager jmccarthy@Group1Auto.com

July 08, 2025

I’ve been a loyal customer of IRA Toyota of Manchester for over 20 years, and they have never disappointed me. Their service is consistently outstanding. The team truly knows how to take care of both me a More

by Rania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Jason
Jul 10, 2025 -

Ira Toyota of Manchester responded

Hi Rania, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 05, 2025

Drove halfway across the state to find that it would be a 2 to 3 hour wait for a simple oil change, for which I had a reservation. They had been backed up all day. A heads up would've been appreciated, befor More

by wraps.delayer_1t
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember a name
Jul 10, 2025 -

Ira Toyota of Manchester responded

Thank you for your review! I apologize it took longer than you had hoped. We do have certain times of the day that can be very busy, especially on a holiday weekend. Thank you for your patience and understanding. John McCarthy General Manager jmccarthy@Group1Auto.com

July 05, 2025

I have nothing but praise for the dealership. I drive more than 50 miles for service on my Sienna because of their ethics. Bryan Bell is stellar. As long as he’s there, I’ll continue to return fo More

by hotdogone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bell
Jul 06, 2025 -

Ira Toyota of Manchester responded

Hi, thank you so much for your positive comments about Ira Toyota of Manchester! Please don't hesitate to reach out to us if there's anything more we can do!

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