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Ira Toyota of Manchester - Service Center

Manchester, NH

4.4
1,248 Reviews

1,248 Reviews of Ira Toyota of Manchester - Service Center

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June 01, 2025

Did the work, but it took 4 1/2 hrs oil change and inspection and I had an appt. Will not go back. Will go to Nashua, service is quicker. The staff was are always nice, maybe under staffed? More

by 5goffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike in service
May 31, 2025

It was a pretty busy Saturday, I wasn’t able to wait for the vehicle but received a call earlier than the expected time for completing the work. More

by waveriderk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson in Service
May 30, 2025

The advisor was very attentive to the issues, They were understood and resolved in one trip to my satisfaction. More

by bcmeyer99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oliver
Jun 02, 2025 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 30, 2025

All though they were busy with cars rolling in, I was in a pinch to get my state inspection done. Not only did they get me in without an appointment which where I bought the car wouldn't, they got me out in More

by tkjbrk6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 27, 2025

I'm very happy with the service I received today from Ira Toyota of Manchester. Alex my Service Writer was very polite and efficient in explaining the process to me. More

by Mike
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alexander Santiago
May 28, 2025 -

Ira Toyota of Manchester responded

Hello Mike, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2025

In my opinion they worry about setting up your next appointment but not doing the job correctly on the current appointment. My vehicle has 100% of everything paid for by corporate Toyota however th More

by Braine1055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
May 29, 2025 -

Ira Toyota of Manchester responded

Thank you Chad for bringing your experience to our attention. We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. We look forward to seeing you for your appointment that was scheduled to correct your remaining concerns. Please let us know if we can be of any additional assistance for you or your vehicle prior to your scheduled return. Regards, Matthew Cena Service Director mcena@Group1Auto.com

May 25, 2025

I have taken my car here for service 2x’s since purchasing at a different dealer. Scheduling appointments has been easy and the staff have been friendly and attentive. More

by mgalamaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah
May 27, 2025 -

Ira Toyota of Manchester responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 24, 2025

Had some trouble with an oil plug and pan. Toyota Manchester really helped with a fair price and repair. I spoke to Andy & they made sure the car was repaired and stayed after hours to make su More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
May 28, 2025 -

Ira Toyota of Manchester responded

Mike, thank you for your review! Can you please contact me with the full name on your file? I want to research this for you so I can try to help out. John McCarthy General Manager jmccarthy@Group1Auto.com

May 28, 2025 -

Mike responded

👍

May 23, 2025

I have been a customer for 15 years and I would not go anywhere else. Everyone is so professional and kind. The work they do is always excellent. More

by Roxanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCartney
May 25, 2025 -

Ira Toyota of Manchester responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 23, 2025

The pros are the service manager (John )that took care of my visit was very helpful and professional. He explained everything in detail prior to the visit and afterwards. I was given the appropriate discount More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 25, 2025 -

Ira Toyota of Manchester responded

Hello Kate, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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