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Ira Toyota of Manchester - Service Center

Manchester, NH

4.3
1,130 Reviews
Call Service Center (603) 624-1800

1,130 Reviews of Ira Toyota of Manchester - Service Center

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December 30, 2024

I have four a clock appointment for LOF and put on my winter tires I was in and out in less. Than a hour Thank you Nick for the great service More

by Hunterelk60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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December 28, 2024

They are always professional and provide premium service. Regardless if you are purchasing a vehicle (I have purchased 4 from them) or getting service on the vehicles. Their team reaches out for regular main More

by mcampo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan from the service department.
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Dec 31, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for taking the time to leave a review for us at Ira Toyota of Manchester. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

December 28, 2024

If negative stars were an option that would be my rating for the service department. I brought up a concern multiple times. They did not resolve the issue, and called to say my car was ready, when they didn More

by redsox5317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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December 26, 2024

Under staffed, waited 3. 5 hrs. without an update on my vehicle. Should not overbook appointments if not staffed appropriately More

by Sturob1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Dec 27, 2024 -

Ira Toyota of Manchester responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. John McCarthy General Manager jmccarthy@Group1Auto.com

December 26, 2024

Worst experience ever ,did not get battery replaced same day with an appointment, lack of updates from staff More

by dirienz
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
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Dec 28, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! I have been trying to find your file but based on the data given I cannot. Would you please contact me directly so I can help out? John McCarthy General Manager jmccarthy@Group1Auto.com

December 25, 2024

I bought my 2007 Camry there and they have been serving my car ever since. They are courteous, dependable, accurate and kind. I trust them to do the job right, and they always jave. More

by rbnsn430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cena
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Leedham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Ira Toyota of Manchester responded

Hi, we're happy you found our staff so supportive during your experience here at Ira Toyota of Manchester. Please don't hesitate to reach out if there's anything additional we can do for you.

December 24, 2024

Good in processing odd type specific questions wrt initial complaints. Job completion and discharge efficient More

by David.Johns 64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service coordinator
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Dec 25, 2024 -

Ira Toyota of Manchester responded

Hi David, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

They went above and beyond in servicing my vehicle. Especially Matt and Byron. Great job More

by Ross01810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 24, 2024 -

Ira Toyota of Manchester responded

Hello, we're happy you found our staff to be supportive during your experience here at Ira Toyota of Manchester. Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2024

Thanks for getting me in and out quickly so I could get my kids to school in time. More

by WJ
Recommend Dealer
Yes
Employees Worked With
Danielle
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Dec 23, 2024 -

Ira Toyota of Manchester responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2024

Quick and easy. I hope these are enough words for all of you great people. More

by NotaRobot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Michael are great.
Report | Print
Dec 23, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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