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Ira Toyota of Manchester

Manchester, NH

4.5
2,112 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 2,112 reviews

December 28, 2024

Dave was great! He made buying my first Toyota a pleasure. Very professional and knowledgeable! More

by WA1LFDKK
Recommend Dealer
Yes
Employees Worked With
Dave Lelesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Ira Toyota of Manchester responded

Hi, thank you so much for your positive comments about Ira Toyota of Manchester! Please don't hesitate to reach out if there's anything additional we can do for you.

December 28, 2024

They are always professional and provide premium service. Regardless if you are purchasing a vehicle (I have purchased 4 from them) or getting service on the vehicles. Their team reaches out for regular main More

by mcampo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan from the service department.
Dec 31, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for taking the time to leave a review for us at Ira Toyota of Manchester. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

December 28, 2024

If negative stars were an option that would be my rating for the service department. I brought up a concern multiple times. They did not resolve the issue, and called to say my car was ready, when they didn More

by redsox5317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jan 02, 2025 -

Ira Toyota of Manchester responded

I am sorry to hear of your poor experience with us. Can you contact me directly so I can investigate this further? There is no data here for me to look into. John McCarthy General Manager jmccarthy@Group1Auto.com

December 26, 2024

Mo is the best! We’ve gotten 2 cars from him and both experiences have been great. He’s very straight forward and knowledgeable and has gotten us excellent deals. De More

by sarah
Recommend Dealer
Yes
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Ira Toyota of Manchester responded

Sarah, we're glad you had such a wonderful experience with us!

December 26, 2024

Under staffed, waited 3. 5 hrs. without an update on my vehicle. Should not overbook appointments if not staffed appropriately More

by Sturob1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Dec 27, 2024 -

Ira Toyota of Manchester responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. John McCarthy General Manager jmccarthy@Group1Auto.com

December 26, 2024

Worst experience ever ,did not get battery replaced same day with an appointment, lack of updates from staff More

by dirienz
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Dec 28, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! I have been trying to find your file but based on the data given I cannot. Would you please contact me directly so I can help out? John McCarthy General Manager jmccarthy@Group1Auto.com

December 25, 2024

Jason was awesome to work with. Never felt like he was trying to pressure me, but he was knowledgeable and thorough in his approach. Answered all my questions over the course of a f More

by Ckirkfield1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Leedham
Dec 26, 2024 -

Ira Toyota of Manchester responded

Hi, we're happy you found our staff so supportive during your experience here at Ira Toyota of Manchester. Please don't hesitate to reach out if there's anything additional we can do for you.

December 25, 2024

I bought my 2007 Camry there and they have been serving my car ever since. They are courteous, dependable, accurate and kind. I trust them to do the job right, and they always jave. More

by rbnsn430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cena, John Leedham
Dec 26, 2024 -

Ira Toyota of Manchester responded

Hi, we're happy you found our staff so supportive during your experience here at Ira Toyota of Manchester. Please don't hesitate to reach out if there's anything additional we can do for you.

December 25, 2024

Nick is very nice and professional, he is very patient to show me different models and explain to me the features of different cars. He understands when I step out and try to some comparison. I saw so many b More

by liliankunhan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Plansky, Nick Keifer
Dec 31, 2024 -

Ira Toyota of Manchester responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. We are always more than happy to assist you if anything else comes up. Take care!

December 24, 2024

Good in processing odd type specific questions wrt initial complaints. Job completion and discharge efficient More

by David.Johns 64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service coordinator
Dec 25, 2024 -

Ira Toyota of Manchester responded

Hi David, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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