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Ira Toyota of Manchester

Manchester, NH

4.5
2,029 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 2,029 reviews

December 28, 2023

I brought my truck in for 100k service (currently at 99k) so I could get any last minute repairs done before the warranty ran out. APPARENTLY my 100k warranty ran out 2 weeks ago but I was never notified tha More

by Mark19commando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Prancer
Jan 10, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 28, 2023

They are always great and on time and service my vehicle with quality and assurance More

by Flea2cool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 26, 2023

I knew what I was looking for and Keith helped me through the whole process with flying colors! A kind and accommodating gentleman! More

by cj3cub
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Osowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Ira Toyota of Manchester responded

Congratulations on your new vehicle! We are thrilled that Keith provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 24, 2023

It was very nice, they kept me informed on what was going on with my yruck More

by Dam123157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 27, 2023 -

Ira Toyota of Manchester responded

It's great to hear that the service you received included clear communication about your truck. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 23, 2023

I work with Michael as my service advisor. He is friendly, communicative and knows his stuff. I look forward to working with him each time I need service. He also drives a Highlander so it’s a More

by meligregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael from service department
Dec 29, 2023 -

Ira Toyota of Manchester responded

Michael is a gem of a service advisor! It's fantastic that he's not only knowledgeable and efficient but also creates a welcoming and respectful atmosphere. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

Super easy process John (salesman)was great, Mike (sales manager)was great and Peter from finance was awesome Very happy customer Feel like we’re got a good fair deal and not treated like just an More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Plansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fiala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Palumbo
Dec 29, 2023 -

Ira Toyota of Manchester responded

It's fantastic to hear about your positive experience with John, Mike, and Peter during your car purchase! Feeling like you received a fair deal and weren't just treated as another sale speaks volumes about our commitment to providing excellent customer service. Congratulations on your new vehicle!

December 22, 2023

The dealership helped me to purchase a beautiful preowned car . They were very helpful and knowledgeable about my car. My experience was great. I truely recommend Ira Toyota, Manchester for your next preo More

by rosemaryreppucci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Plansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Dupres, Steve DaSilva
Dec 29, 2023 -

Ira Toyota of Manchester responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 22, 2023

Got me right in when I requested and repaired my tire, although my wait time to check in and wait for repair was a bit unreasonable, I think, especially for the type of repair More

by cebba1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 28, 2023 -

Ira Toyota of Manchester responded

Thank you for your review! With emergency tire repairs we will never turn anyone away. Most times, however, we are booked when these emergencies happen. I apologize it took longer than you had hoped but I appreciate the feedback and positive comments! John McCarthy, General Manager

December 22, 2023

I had an outstanding experience purchasing my Tacoma from Ira Toyota. Fran Gomez, the consultant, was truly exceptional. He went above and beyond to ensure we got the exact truck we desired, including the pr More

by Erik
Recommend Dealer
Yes
Employees Worked With
Franny Gomez-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Ira Toyota of Manchester responded

Fran Gomez at Ira Toyota of Manchester provided exceptional service in helping you find the perfect Tacoma! Going above and beyond to ensure you got exactly what you desire, from trim level to color and bed size, reflects a high level of dedication and expertise. Congratulations on your new Tacoma!

December 22, 2023

Excellent experience. Service Advisor was very prompt to greet me and reviewed all my concerns assuring each item was clearly documented. Pick up was fast efficient and ag More

by wsazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Dionne
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Cozart-Olson
Dec 29, 2023 -

Ira Toyota of Manchester responded

We are thrilled to hear you had an outstanding experience at IRA Toyota of Manchester, especially with one of our attentive and thorough service advisors who addressed all your concerns promptly and ensured everything was documented clearly. A fast and efficient pickup, along with a pleasant review of the findings and services performed, adds to the positive service encounter. It's wonderful to hear that the Service Director, Matt, consistently contributes to the excellence of each service experience. Thank you for your business!

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