Ira Toyota of Manchester

Service Dept needs to have a sense of urgency for customers. 2 1/2 hours for a oil change is ridiculous. I just don’t get it. Then excuses that 45 cars were checked in. Why do you make appointments. customers. 2 1/2 hours for a oil change is ridiculous. I just don’t get it. Then excuses that 45 cars were checked in. Why do you make appointments. My time is limited and valuable. Very inconsiderate More

TWO HOURS for an Oil Change WITH an appointment is RIDICULOUS!! While oil is draining he can look at brakes. I can do it ALL in 20 minutes ….. including opening 6-8 oil containers / bottles individual RIDICULOUS!! While oil is draining he can look at brakes. I can do it ALL in 20 minutes ….. including opening 6-8 oil containers / bottles individually! No hose fill like dealer uses. But I DO appreciate the price discount for holiday. Thank you! More

Michael, our service rep, was friendly and informative. In the past, any issues we've had have been rectified. In the past, any issues we've had have been rectified. More

My adviser was Matthew Cena and his guys working on my car were very nice to me. They did a great job. car were very nice to me. They did a great job. More

I was there for 2 hrs. for a 10k service. They never texted to tell me my car was done. When I went to ask, it was complete, however the paperwork was put on the wrong de for a 10k service. They never texted to tell me my car was done. When I went to ask, it was complete, however the paperwork was put on the wrong desk, so the service writer didn’t know it was ready. I have no idea how long I would have sat there if I hadn’t checked. I got an “oops, sorry” and sent on my way. More

They are always super helpful and always find the exact fit for the perfect car! fit for the perfect car! More

Always excellent all around. Rommel is a great salesman and easy to work with , Ricky Despres is the best in the business! Rommel is a great salesman and easy to work with , Ricky Despres is the best in the business! More

What a great experience. This dealership doesn't mess around. Good price, fantastic customer support. They listen and provide info based on what we are looking for. 3rd car i This dealership doesn't mess around. Good price, fantastic customer support. They listen and provide info based on what we are looking for. 3rd car in 1 1/2 years (we keep upgrading)!!!!. I will continue going back. Working with Rommel Bradburn is definitely the best. I would highly recommend asking for him. Supper easy to talk with and communicates very well. More

Service at Ira Toyota is thorough, comprehensive and very clearly concerned with the driver/passengers. Michael handles service appointments so very well - he seems to think of everything! Upon leaving my se clearly concerned with the driver/passengers. Michael handles service appointments so very well - he seems to think of everything! Upon leaving my service appointment, I appreciate feeling safe and confident that my 2023 Camry will get the best mileage it can due to great care! More

The service manager Angelina, I believe was her name was very thorough knowledgeable and helped me get my service done. I asked a gentleman named Cleveland to assist me with my GPS that I was on sure of how very thorough knowledgeable and helped me get my service done. I asked a gentleman named Cleveland to assist me with my GPS that I was on sure of how to navigate. He spent a good half hour helping me and I greatly appreciated it. I cannot say enough about that gentleman and his work ethic. More