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Ira Toyota of Manchester

Manchester, NH

4.5
2,115 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 2,115 reviews

August 12, 2024

Wonderful place to get the work done, you should have a glass wall to peak into the workshop although would be embarrassing at times More

by Irfans_mistry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
Aug 16, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 11, 2024

Scheduled an appointment for just an oil change 3 days prior. Had to wait almost 3 hours when I came in 15mins before the appointment. Service advisor was good and professional and explained that to me, w More

by Austen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Cena
Aug 22, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback! We have since reached out to you to help. This info is very helpful for me so I can find ways to avoid this in the future. Thank you for your help!

August 11, 2024

Excellent service at Ira Toyota Manchester! I will not take my Tundra anywhere else for service. More

by patrick.wholey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Prance
Aug 15, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

August 11, 2024

Michael Miller went above and beyond to help me get into the car I needed and wanted. He was welcoming upon entering, knowledgeable and straight to the point. More

by brittneyletterman1129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Miller, Peter Plansky
Aug 15, 2024 -

Ira Toyota of Manchester responded

Hi, we're happy to hear you had such a positive experience with Michael! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2024

If it were possible to give zero stars, I would. I made a 7:30 a.m. appointment, got all the pets myself because the pets department had stated everything I needed was in back order without an avail More

by BP603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Rodriguez
Aug 24, 2024 -

Ira Toyota of Manchester responded

BP603, Thank you for speaking with us about the lack of communication while your truck was in service. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at jmccarthy@Group1Auto.com. John McCarthy General Manager

August 06, 2024

Took too long and the service rep did not keep me posted. I had to check the status on my own. Never told me to update them in the app. I’m used to the service rep checking in and letting me know when the More

by Cn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas in service
Aug 12, 2024 -

Ira Toyota of Manchester responded

My apologies! I will review our process with Nick

August 06, 2024

In a world filled with darkness I am always skeptic about going to dealerships but one individual made me change my thinking on this. I was brought inside to work with Tia to receive a rental car who made th More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tia Desmarais, John Prance, Matt Cena
Sep 06, 2024 -

Ira Toyota of Manchester responded

Rob, We're thrilled to hear about your positive experience with Tia and John Prance. Your kind words are a testament to their dedication and hard work. We're grateful that Tia was able to make your rental experience memorable and enjoyable. We understand your concern about seeing Tia again for future rentals. We'll do our best to ensure that she's available whenever you need a rental. In the meantime, we encourage you to explore other services we offer, such as maintenance or repairs, to stay connected to our dealership. Thank you again for your kind words and for choosing our dealership. We look forward to serving you again in the future. John McCarthy General Manager jmccarthy@Group1Auto.com

August 05, 2024

I am so happy with my new Rav 4. Celine was great!very professional answered all of my questions. She found just the right one in my price range. After the test drive she went throug More

by Mcaruso6767
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celine Corricelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Ira Toyota of Manchester responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2024

Ryan is the Best! He made my Toyota care appointment seamless, straight forward, answered all of my questions/very knowledgeable, fixed my coin holder I accidentally b More

by Anngregm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan , Gerry Warcewicz
Aug 07, 2024 -

Ira Toyota of Manchester responded

Hi, we're happy you found Ryan to be so supportive during your experience here at Ira Toyota of Manchester. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 03, 2024

Service advisors are excellent and explain all work needed or recommended. Always most courteous and informative More

by gsp8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representatives
Aug 07, 2024 -

Ira Toyota of Manchester responded

Hello, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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