Ira Toyota of Manchester

Dependable and trustworthy. Attendents are always polite and respectful. Waiting area is always clean. Recommended Attendents are always polite and respectful. Waiting area is always clean. Recommended More

Service department meds to be more customer oriented! Waited for my cat way to long and did not need to Waited for my cat way to long and did not need to More

Michael Armijo was very helpful, courteous & honest. He got my husband's truck in for repairs right away & the work was completed in one day. I am so grateful for his help, patience & understanding. T He got my husband's truck in for repairs right away & the work was completed in one day. I am so grateful for his help, patience & understanding. This is the best dealership I have ever had the pleasure to work with. Thank you Michael Lisa R More

We could not test drive a used car we wanted because it had not gone through the service area, fine. We wanted to put money down, can't do that here. We could have bought it outright, except there were a f had not gone through the service area, fine. We wanted to put money down, can't do that here. We could have bought it outright, except there were a few things wrong with it. Waited a week, was notified it was ready, made an appointment for a few hours later, then emailed that it was sold. I won't go back! More

This is the second time I’ve been told my car would be ready at a certain time, and when I returned to get it, it was still sitting in the area waiting to have the minor regular maintenance performed. Als ready at a certain time, and when I returned to get it, it was still sitting in the area waiting to have the minor regular maintenance performed. Also, even though I presented a coupon for the maintenance, and even when the service rep said he had applied the coupon… I had to have him retrieve and reread the coupon… he had charged me twice what I was supposed to be charged by Ira’s own mailer coupon… I’ll try Grapone next time. When I lived in Vermont the service at White River Toyota was great, but so far, here, service has been awful!!! More

Keith approached me as I was wandering the car lot looking at vehicles. I immediately shared with him my urgent need to get out of Jeep because it had fallen into disrepair due to no availability of m looking at vehicles. I immediately shared with him my urgent need to get out of Jeep because it had fallen into disrepair due to no availability of major parts, leaving it unreliable and on its last leg. Keith swiftly moved into action understanding what I needed in a vehicle. He had several suggestions for me and we worked through the options one by one. It all came down to a single vehicle that I needed to lease in order to get out of the Jeep. But the story doesn’t stop there. I needed to keep my payments reasonable for my budget. Keith pulled John in to help with the specifics. John represented my case to Toyota Lease and was able to get me approved for the vehicle I needed. Finally, I would meet Chuck who would walk me through the closing process. He answered some very important questions specifically around Gap insurance that helped me to decide what was needed for my protection. Thank you IRA Toyota Of Manchester for a thorough and complete trade in process. Your knowledge and understanding of my needs helped make this a seamless transaction and won you a customer for life. More

Great service in and out with world class service will be back for my next service back for my next service More

Excellent service, our salesman made us feel like family. Friendly staff that made sure we got the car we needed. Friendly staff that made sure we got the car we needed. More

The service seemed good not a long wait, for service to check in the vehicle. The vehicle only had 800 plus miles, so not a lot to do other than change oil and state inspection. check in the vehicle. The vehicle only had 800 plus miles, so not a lot to do other than change oil and state inspection. More

I waited two months for the part. I was told it was under warrantee and would not cost my anything. I had to pay $385 for labor but was not told to expect the charge. On the posi I was told it was under warrantee and would not cost my anything. I had to pay $385 for labor but was not told to expect the charge. On the positive side, the tech. Was pleasant and the work was done on time. I called three times before I got an answer about the availability of the part. None of the three returned my call. As for recommendation: I would give them another chance. More