Ira Toyota of Manchester

Amazing customer service I got right in not waiting and 10k maintenance only took 45 min Jenny was amazing to work with I will definitely be back ! They even offered coff I got right in not waiting and 10k maintenance only took 45 min Jenny was amazing to work with I will definitely be back ! They even offered coffee while I wait More

We were treated well as always. Our expectations were met and we were treated fairly. Enjoyed working the deal ovet email. Much easier and efficient way than doing it in person. Our expectations were met and we were treated fairly. Enjoyed working the deal ovet email. Much easier and efficient way than doing it in person. More

Efficient The process was very efficient - start to finish. This is our third car with IRA - always impressed. Recently I had my son visit the dealership an The process was very efficient - start to finish. This is our third car with IRA - always impressed. Recently I had my son visit the dealership and he bought a Highlander. Your work does pay you dividends. Thanks! More

Quick service. Pleased to get right in and out. Didn't use up a lot of my day. Definitely worth the price. Clean and relaxing waiting area. Pleased to get right in and out. Didn't use up a lot of my day. Definitely worth the price. Clean and relaxing waiting area. More

Patience and careing Adam Fernald our sales person showed patience and understanding dealing with my wife and I. This is our 5th car leased with Toyota of Manchester. Adam Fernald our sales person showed patience and understanding dealing with my wife and I. This is our 5th car leased with Toyota of Manchester. More

Patience and Kindness for Elderly Customer Bryan Bell, Service Advisor, showed tremendous kindness and patience. I was tired from putting in extra hours at work the day before and had to get t Bryan Bell, Service Advisor, showed tremendous kindness and patience. I was tired from putting in extra hours at work the day before and had to get to work early to prepare for a staff meeting. Bryan easily set up the work scope for my car and organized the ride to my office. At the end of my work day when I picked up my car he took the time to explain everything clearly to me. He even took a few moments to assist me to get my work bags into my car. No time wasted ... just enough extra kindness. Please let him know how much he was appreciated! More

Excellent Experience This is my second time at this dealership and both times I had a very good experience. I would definitely recommend Ira Toyota to my friends... This is my second time at this dealership and both times I had a very good experience. I would definitely recommend Ira Toyota to my friends... More

Excellent Experience I actually bought an Audi from Nina. Nina was so helpful and pleasant - a true pleasure to purchase this car from her. The financing experience was s I actually bought an Audi from Nina. Nina was so helpful and pleasant - a true pleasure to purchase this car from her. The financing experience was superb! The service department put on an all weather package for me. Although they are admittedly not experts in Audi, they went out of their way to provide quality workmanship and service. I would highly recommend the sales and service of this dealership. Excellent job team! More

Purchasing new Highlander Leon and Charlie were very helpful and a pleasure to work with. The overall process is too disjointed. Too many separate roles. Each department doesn' Leon and Charlie were very helpful and a pleasure to work with. The overall process is too disjointed. Too many separate roles. Each department doesn't fully understand the other's role. Example. Leon was sure we would close out the financing by using Toyota financing that day and then refinancing when my bank draft arrived. He was busy preparing the new car so we could take it home and doing intake on our trade-in. Chuck Goodwin, business manager, said no. We had to wait until Monday for the bank draft to arrive, which is what we had expected going into this. Chuck by the way was great! Very upfront and explained every detail. A real joy to work with. On the other hand we had an issue with Danny whom we first worked with. He was in a hurry to close the deal and very distracted on his cell phone. When we said we were not ready to buy that day, he took it as "wasting his time" and walked away. More

Excellant service. Brought my car in for the 20,000 mile service. The service consultant, James Page, did a fine job. He corrected a problem I had with my inspection s Brought my car in for the 20,000 mile service. The service consultant, James Page, did a fine job. He corrected a problem I had with my inspection sticker from a previous visit. Work was done in a timely manner. More