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Ira Toyota of Manchester

Manchester, NH

4.5
2,190 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 2,190 reviews

November 11, 2024

The service personnel jumped through all the hoops with my 3rd party warranty organization to get me the best price(s) for my repair. I can't praise them enough. More

by ptaglini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lampman, Service Advisor
Nov 13, 2024 -

Ira Toyota of Manchester responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2024

Had a 3:00pm appt yet was put in line with first come first serve. 2 hours for an oil change and tire rotation. Why have appointments? Also asked if my car had been taken in yet after 1:15 minutes and go More

by Dfgerardi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Nov 13, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! I agree that 2 hours is a long time to wait. We also go over the vehicle’s safety items and a dozen other important items as well. We are constantly working to reduce our wait times. Sorry we let you down this time. John McCarthy General Manager jmccarthy@group1auto.com

November 11, 2024

Jenelle was fantastic! It was a long road between commuting my car and finally seeing it arrive at the dealership but Jenelle was responsive and helpful through it all. She More

by melyssa.a.stokes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenelle Bosinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Plansky
Nov 14, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for taking the time to leave a review for us at Ira Toyota of Manchester. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2024

Mo was great to work with. Very knowledgeable, friendly and efficient! He was great to work with! More

by Ecalexia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrin Langlois
Nov 13, 2024 -

Ira Toyota of Manchester responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2024

A trustworthy and efficient service department. Jameson was my advisor. He took the time to explain various options for tires, and even rescheduled so I could do some research and think about it. T More

by kpmanch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson. Huntress (Service) and Bob ? (Tire guy)
Nov 11, 2024 -

Ira Toyota of Manchester responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Manchester! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2024

Mo was a great professional to work with! The dealership was nice and efficient 10/10 More

by Max
Recommend Dealer
Yes
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fiala
Nov 12, 2024 -

Ira Toyota of Manchester responded

Hello Max, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2024

Mo was awesome. So friendly and kind. Got the deal done quick on a late Thursday night. Also helped me get my car inspected on a busy Saturday afternoon. Thank you More

by Katy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Plansky
Nov 12, 2024 -

Ira Toyota of Manchester responded

Hello Katy, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2024

Went for state inspection and tire rotation. Was there 3 hours waiting with no update. More

by Not happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Nov 12, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! We apologize for the long wait you had with us. I can’t pull a file based on the info given but if you would contact me, we can review this together. John McCarthy General Manager jmccarthy@group1auto.com

November 08, 2024

I had a pleasure working with Mo, He was very easy to work with and got me through the process easily and quickly. More

by CICI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Ira Toyota of Manchester responded

Hi Frannecia, thank you so much for your positive comments about Ira Toyota of Manchester! Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2024

The staff at Ira Toyota Manchester are courteous and professional. They also listen to my concerns which means a lot to me. More

by dnorway
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Prance
Nov 09, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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