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Ira Toyota of Manchester

Manchester, NH

4.5
2,028 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 2,028 reviews

June 09, 2024

If you’re looking to buy a car, they are great, but if you want any service done, be prepared to wait all day in their uncomfortable, noisy and unclean waiting area only for them to come to you with a lis More

by keithtessier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 06, 2024 -

Ira Toyota of Manchester responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. John McCarthy General Manager jmccarthy@Group1Auto.com

June 06, 2024

Didn’t notify me timely about delays in getting the job finished on time. The technician left the wheel a mess after changing the tire. At first I thought the wheel was all scratched up like they hit a cur More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan
Sep 06, 2024 -

Ira Toyota of Manchester responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. John McCarthy General Manager jmccarthy@Group1Auto.com

June 02, 2024

Staff is very friendly and they ensure I knew everything, they make the coming in and out process easy! More

by Sakina01k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jun 03, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

June 02, 2024

Ira Toyota in Manchester is a terrific company. We really liked our salesperson Steven Lopez! We had great attention from several individuals. More

by Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Levesque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Lopez and Charles Goodwin
Jun 03, 2024 -

Ira Toyota of Manchester responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 30, 2024

This dealer IRA Toyota is always helpful with getting my car back in excellent condition. If I experience any issues, they are quick to get me in and resolve it. More

by Michael Beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
May 31, 2024 -

Ira Toyota of Manchester responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 28, 2024

"Ira Toyota dealership exceeded all my expectations! From the moment I stepped onto the lot, I was greeted warmly by their knowledgeable and friendly staff. The buying process was smooth and transparent More

by iamschlegel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rommel Bradburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Ira Toyota of Manchester responded

Thank you for sharing your wonderful experience! We're delighted to hear that Ira Toyota of Manchester exceeded your expectations. From the warm greeting by our knowledgeable and friendly staff to the smooth and transparent buying process, we're glad we could help you find the perfect vehicle within your budget. We're also pleased that our service department provided efficient and thorough maintenance. Your recommendation means a lot to us. Thank you for choosing us!

May 24, 2024

Everyone one was very kind, professional, helpful, and kept me informed about the status of my car. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Ira Toyota of Manchester responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 24, 2024

Excellent service, very happy with this place. My car broke down on my way to work and i was able to call and make an appointment right away. I towed my car to this dealer and had it fixed same da More

by Oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
May 24, 2024 -

Ira Toyota of Manchester responded

That's fantastic to hear! We're thrilled that we could quickly assist you with your car troubles and get you back on the road the same day. Thank you for recommending us, and we're always here to provide excellent service whenever you need us!

May 14, 2024

Thank you to Cleveland Burwell our sales person who made our purchase relaxing and easy. He is very knowledgeable, professional and pleasant to talk with and he gave us all the time we needed to make our de More

by Cheryl C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Plansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Burwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Leedham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Ira Toyota of Manchester responded

Thank you for choosing us for your car purchase, and we're thrilled to hear about your positive experience with Cleveland! We pride ourselves on providing knowledgeable and professional service to make the car-buying process relaxing and easy for our customers. We appreciate your recommendation and look forward to serving you again in the future.

May 13, 2024

We were very happy with our Ira Toyota of Manchester experience. We got a good price for our trade-in, our salesman, Tugrul Altinkeski was very knowledgeable and personable, and we left with the exact More

by gbpane
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tee Altoneski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve DaSilva
May 16, 2024 -

Ira Toyota of Manchester responded

It sounds like you had a fantastic experience at Ira Toyota of Manchester! Getting a good price for your trade-in, finding a knowledgeable and personable salesman like Tugrul, and leaving with the exact vehicle you wanted all on the same day is impressive. We are glad to hear that the process was smooth and that Tugrul's assistance put you at ease.

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