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Ira Toyota of Manchester

Manchester, NH

Overview
Employees
Reviews
Vehicles
4.5
2,027 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 2,027 reviews

July 18, 2024

Sales process was relatively smooth, although I would confirm acceptable payment methods ahead of time to avoid things going sideways. Service items that work conditional precedent were addressed timely More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Mathieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Lelesi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Goodwin
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Jul 20, 2024 -

Ira Toyota of Manchester responded

Hello James, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2024

Keith Osowski was GREAT to work with! He was very fast and helpful Thank you More

by Chrishart404
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Osowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Ira Toyota of Manchester responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2024

I was greeted nicely and shown the type of car I was interested in! The dealer listened to me and found a car I was interested in! More

by peweli2348
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Miller
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Jul 16, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 14, 2024

One of the best places I have been. Bought a new Grand Highlander with the works from Mo. process was easy and he did a great job getting us what we wanted. Service is easy to schedul More

by Jpnewengland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 13, 2024

Very pleased with the way all was handled. from the 1st person who explained the process to the pick up time. Jamison was very pleasant and easy to speak with, answered my all my questions. More

by Mjkennedy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison
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Jul 14, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Jamison here at Ira Toyota of Manchester! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2024

Rommel was fantastic. Very honest and helpful. Made the purchase very easy. Thank you Rommel! More

by Kevinl0828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrin Langlois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rommel Bradburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

Ira Toyota of Manchester responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2024

One of the best car dealership experiences from start to finish....everyone we worked with was fantastic from our salesman, Mark Boudreau, to the Sales Mgr., Andrew Collins down to the financing piece with More

by DNH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Collins, Chuck Goodwin
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Jul 13, 2024 -

Ira Toyota of Manchester responded

Hi Dnh, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ira Toyota of Manchester!

July 10, 2024

Everyone is always so polite and helpful. I have never experienced a bad service with IRA, I go here to have all of my work done. More

by medinasa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Michael
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Jul 11, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for taking the time to leave a review for us at Ira Toyota of Manchester. We're happy we could meet your expectations! We look forward to your next visit! Take care!

July 10, 2024

Quick service Very friendly staff. We run helpfullyl with info that I requested. Clean and neat. More

by Bilz2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa DiBenedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2024

Don't bother making an appointment will take forever. Mgmt provided email to express concerns but won't respond. More

by lobsternazi
Recommend Dealer
Yes
Employees Worked With
John McCarthy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Ira Toyota of Manchester responded

Thanks for the review, Peter. We have spoken to you and offered you a free loaner during your next visit for your troubles. We are waiting for you to call back and book your appointment with us. Thank you, John McCarthy General Manager jmccarthy@Group1Auto.com

Jul 17, 2024 -

lobsternazi responded

I have been contacted and the dealership has righted any wrongs. I do believe they truly do care about their customers and that they are satisfied. I'm guess my experience was just an off day and maybe just some miscommunication.

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