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Ira Toyota of Manchester

Manchester, NH

Overview
Employees
Reviews
Vehicles
4.5
1,877 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 1,877 reviews

January 06, 2024

All the jobs done as needed great work and the job done as the promised More

by sredshahat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oliver
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Jan 09, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 04, 2024

The dealership was clean, and the staff was extremely friendly and efficient. Answered any questions we had without hesitation, and made us real right at home while we were processing the paperwork for o More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Plansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2024 -

Ira Toyota of Manchester responded

Congratulations on your new RAV4! We are thrilled to have provided you with a friendly and efficient sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 03, 2024

Very slow on responding to questions, overall I did not feel my inquiries were of any importance and were handled poorly. Purchasing a vehicle remotely is not an easy task and communication is key. More

by Monopolized
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrin Langlois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve DaSilva
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback. I appreciate you purchasing from us. If you contact me directly, I can look into your file to see how to correct the issues you had. I am surprised to hear this because you can purchase the vehicle right online from home. Our customers have raved about how much easier it is to purchase a vehicle from us. Please reach out when you can so I can help further. John McCarthy, General Manager jmccarthy@Group1Auto.com

Helpful
January 02, 2024

They were very professional and helpful right from the start. I explained what needed to be looked and they took it from there. They did an awesome job! More

by Michael Beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Lelesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Ira Toyota of Manchester responded

Thank you Michael for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
January 02, 2024

5000 miles later I'm back, Danielle did a Great job, as a service writer myself, I know what it takes. Danielle I hope to see you again for my next service. Nice job Ira! More

by WayneO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Danielle McGann
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Jan 04, 2024 -

Ira Toyota of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
January 02, 2024

The service department is wonderful, thorough, quick and very friendly. Highly recommend. Reasonable pricing and availability More

by Andreajayros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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Jan 04, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
January 01, 2024

i came all the way from new york to make an appointment with steven. he was super helpful and friendly, answered all my questions and was patient throughout the process. great attitude and customer service More

by janettet
Recommend Dealer
Yes
Employees Worked With
Steve DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Ira Toyota of Manchester responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
December 30, 2023

They just want to make money. Just too expensive to fix the problem. They somehow tell you multiple problems one by one. More

by dheerajkgurung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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Jan 05, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback! We have no choice but to tell you all the issues with your vehicle. That could lead to a safety issue if we don’t. We do want to make money as any correct business, however, we choose to do it by providing great quality of work and customer service. We recognize that is the best way to run a business. We apologize for the quotes being higher than you had hoped!

Helpful
December 29, 2023

I got a prompt appointment. I relayed my wishes to the service advisor, confirmed the cost of my service was given an approximate wait time. They kept within the stated wait tim More

by souzabob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and parts departments
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Dec 30, 2023 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 28, 2023

They are always great and on time and service my vehicle with quality and assurance More

by Flea2cool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2023 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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