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Ira Toyota of Manchester

Manchester, NH

4.5
2,027 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 2,027 reviews

September 12, 2024

I have a 20121 toyota corolla bought new, today I took it to the inspection and they tried to charge me $1300 for new brakes and the rotors are supposedly not good, I took the car to another service and my j More

by muhamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Ira Toyota of Manchester responded

muhamed, I’m sorry for the inconvenience you faced regarding your inspection. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at mcena@Group1Auto.com. Your cooperation will help us resolve this issue promptly. Thank you. Matt Cena Service Director

September 11, 2024

They are prompt, professional, and courteous. Their scheduling is very accommodating and timely. They also have some of the largest selection of vehicles in NH making it easier to shop. More

by Shirley Muldowney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson
Sep 13, 2024 -

Ira Toyota of Manchester responded

Hi Shirley, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 11, 2024

Was greeted at the door by very pleasant employees. Everyone was extremely helpful. My dealer was efficient and made my car purchase run smoothly. He even delivered the car to my door. More

by lrhollis51
Recommend Dealer
Yes
Employees Worked With
Rommel Bradburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Ira Toyota of Manchester responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 11, 2024

Service advisor was courteous and thorough. Work was done in a timely manner and finished before the time promised. More

by GDH
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 13, 2024 -

Ira Toyota of Manchester responded

Hi, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

September 10, 2024

Mo was great and patient. Recommend him to anyone looking to buy a vehicle. Yvonne and Jim O'Keefe More

by joyo1946@comcast.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Plansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Ira Toyota of Manchester responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 10, 2024

Service staff very polite. .. Made the whole process as smooth and easy as possible... Awesome :) More

by joao.almeida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 13, 2024 -

Ira Toyota of Manchester responded

Hi, we always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ira Toyota of Manchester!

September 09, 2024

Tee was wonderful to work with, he was patient and really listened to what I wanted and what i could afford. More

by aabucewicz9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tee Altoneski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Ira Toyota of Manchester responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2024

Service staff very polite. Did what they said about quoting a price. the 3 stars is for the lack of service trying to get answers the following day, multiple calls, no help. Ma More

by Plante.linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 14, 2024 -

Ira Toyota of Manchester responded

Plante.linda, We apologize for the extremely disappointing experience you had in our service department. Your time is valuable, and we understand your frustration with the lack of attention. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this feedback to improve our processes. Thank you for considering our dealership. John McCarthy General Manager jmccarthy@Group1Auto.com

September 07, 2024

The service department did another great job for me today. I could not be happier. Bryan Bell is a great advisor that always takes care of me. Great people make for a great dealership. More

by bryneparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bell
Sep 09, 2024 -

Ira Toyota of Manchester responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

I used to avoid car dealerships because they were so slimy. Always trying to get me to spend money that I didn't need to spend. I have no reservations about taking my car to ira Toyota. They're honest, More

by sfitzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher L
Sep 09, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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