Ira Toyota of Manchester

Generally extreme satisfaction with the work and customer service. Today's visit was positive and pleased with the outcome in getting my car back. service. Today's visit was positive and pleased with the outcome in getting my car back. More

Terrible experience. Misleading. Scammed. Was looking to sell my vehicle. I received a $74,000 instant cash offer through CarGurus to sell my 2022 Mercedes GLS 580, with Misleading. Scammed. Was looking to sell my vehicle. I received a $74,000 instant cash offer through CarGurus to sell my 2022 Mercedes GLS 580, with Ira Toyota listed as the participating dealership. Based on that, I reached out expecting a straightforward transaction. However, when Ira Toyota contacted me, I was told the offer was from a "third party" and not accurate — despite their name being associated with it. The process felt misleading and frustrating. If the dealership doesn’t stand behind offers tied to their name, customers deserve clarity upfront. I understand that an in-person appraisal is standard practice, but labeling a dealership as a buyer and quoting a firm price creates expectations that should be honored or at least explained more transparently. I sent many detailed pics and even a video of the vehicle and I represented it 100% accurately in the info I provided to CarGurus. This experience undermined my trust in both the offer system and the dealership’s role in it. I hope Ira Toyota and their partners work toward better communication and alignment so customers aren’t left wasting time or feeling misled. More

I recently purchased a Camry from Ira Toyota in Manchester NH. Fran, my salesperson, was wonderful- professional and friendly. He made my experience and purchase a smooth and seamless one. Thank Manchester NH. Fran, my salesperson, was wonderful- professional and friendly. He made my experience and purchase a smooth and seamless one. Thanks Fran and Ira Toyota! More

I visited this dealership yesterday as I was having an issue with my four-wheel-drive. After waiting for 2 1/2 hours, they told me I needed to leave my car overnight. They also did not seem to have any id issue with my four-wheel-drive. After waiting for 2 1/2 hours, they told me I needed to leave my car overnight. They also did not seem to have any idea what the issue was and we’re just taking shots in the dark. I did not feel confident about the work that I had done on my car and the bill ended up being insane. I understand that car work is expensive, but the way that this whole situation was handled was not acceptable. More

I was in a truck that I didn’t like and Rommel was able to get me out of it. I’m much happier in the vehicle I’m in now. to get me out of it. I’m much happier in the vehicle I’m in now. More

I was in the shop for a routine service and inspection. I was in and out without a hitch. I've been with them for ten years now and never had a complaint. I was in and out without a hitch. I've been with them for ten years now and never had a complaint. More

Salesperson was straight forward and responsive. Vehicle was as promised. Computer issues (or overload) left us in no man’s land for 2 hours while we waited for management to complete the paperwork. Vehicle was as promised. Computer issues (or overload) left us in no man’s land for 2 hours while we waited for management to complete the paperwork. More

Technician was great but , was reassured more than once they had all the parts for my airbag recall, only to get there and find out they in fact did not have what was needed, So once again I will have to m they had all the parts for my airbag recall, only to get there and find out they in fact did not have what was needed, So once again I will have to make another trip back to the dealership This is a joke the way they don’t order more than enough parts than anticipating how many sensors will be needed .Will not recommend buying a car from this dealership or recommend having your vehicle serviced here! More