Ira Toyota of Manchester

I had an appointment scheduled and still had to wait over 2 hours for an oil change. 2 hours for an oil change. More

I am very pleased about the service Ira provides since I bought my RAV4 there in 2018. bought my RAV4 there in 2018. More

I showed up for my oil change appointment which I made the day before, informing the service representative that I’d be waiting for my car. He said no problem and advised that there is coffee and WiFi and the day before, informing the service representative that I’d be waiting for my car. He said no problem and advised that there is coffee and WiFi and that it shouldn’t take too long. Upon arrival for my appointment, I was told that the wait would be 2 and a half hours. I advised the staff that I told the representative that I’d be waiting for my car and that there must be some mistake. He told me that there were unforeseen safety issues with vehicles that arrived that morning that need to be tended to before they get to my vehicle. I left and made an appointment with my usual mechanic. This is not the first issue I’ve had with Ira and reinforces why I do not use them. I later spoke with a manager who told me they were short staffed due to illnesses. Very different than “unforeseen safety issues.” Again, reinforcing why I choose to use other service providers. More

Carlos & Ricky were helpful and thoughtful in their treatment of me as the customer. Carlos made me feel like he was willing to work and be flexible to make a deal happen. Finance processed everything treatment of me as the customer. Carlos made me feel like he was willing to work and be flexible to make a deal happen. Finance processed everything efficiently and quickly. I would absolutely recommend Ira Toyota of Manchester to anyone planning to get a new vehicle. More

The dealership is curious clean and the staff is very polite. And I able to bring my dog with me. polite. And I able to bring my dog with me. More

They made the purchase of my new car seamless and they were very accommodating. They sell a great product and their sales staff are amazing. I would highly recommend the dealership to any of my friends an were very accommodating. They sell a great product and their sales staff are amazing. I would highly recommend the dealership to any of my friends and family. I am very happy with my car and very happy with the process. More

Excellent dealership and service department. Very modernized service center and honest people. Definitely recommend above all other dealerships around. No xx and no oversell. Very modernized service center and honest people. Definitely recommend above all other dealerships around. No xx and no oversell. More

This is the 2nd car I have bought from Rommel. He will do everything he can to get you exactly what you would like to have for a vehicle He will do everything he can to get you exactly what you would like to have for a vehicle More

Service stinks, everytime I go for an oil change I’m told I’ll be out of there in an hour. The last 2 times it was 3 hours and today was over 2 hours. I requested a shuttle knowing they are notorious for l I’ll be out of there in an hour. The last 2 times it was 3 hours and today was over 2 hours. I requested a shuttle knowing they are notorious for long wait times and was told shuttles were not available today. I literally hate having to schedule anything at this location but my service advisor was. Nice and understanding. More

Good salesman and the buying process was decent. There should be more transparency with purchase price so you don’t have to deal with the sales games. It makes the whole process not enjoyable. There should be more transparency with purchase price so you don’t have to deal with the sales games. It makes the whole process not enjoyable. More