
Ira Toyota of Manchester
Manchester, NH
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I arrived 5 minutes early for my appointment so on time. It took about 30 minutes for the service team to get started on my vehicle. I brought the truck in for some suspension/drivetrain issues. I was at th It took about 30 minutes for the service team to get started on my vehicle. I brought the truck in for some suspension/drivetrain issues. I was at the dealership for about 8 hours, however the truck was not finished. If this is all the information you had, it would be perfectly understandable if you concluded that this was a less favorable visit. However, Bryan, my service advisor kept me up to date of the status at least every 30 to 45 minutes. This one important item is unfortunately lacking in many service departments. I initially received the technicians video of inspection result and recommended services. Although I did not expect the rather long wait, it was the consistent update that gave me the reassurance that the service team at IRA Toyota were hard at work. Ultimately, I was provided a rental vehicle and picked up my truck the next day. Based on my experience, I will definitely bring my truck back to IRA Toyota when the time comes for further maintenance. More
Service wait was 3. 5 hours. I ased for an update upfront and never heard anything, asked again after 2 hours, and nothing till it was completed. I appreciated the work 5 hours. I ased for an update upfront and never heard anything, asked again after 2 hours, and nothing till it was completed. I appreciated the work done same day and covered under warranty, but 3+ hours? More
I’ve been a loyal customer of IRA Toyota of Manchester for over 20 years, and they have never disappointed me. Their service is consistently outstanding. The team truly knows how to take care of both me a for over 20 years, and they have never disappointed me. Their service is consistently outstanding. The team truly knows how to take care of both me and my vehicle, making every visit smooth and stress-free. I deeply appreciate their professionalism, reliability, and dedication to customer satisfaction. More
Drove halfway across the state to find that it would be a 2 to 3 hour wait for a simple oil change, for which I had a reservation. They had been backed up all day. A heads up would've been appreciated, befor 2 to 3 hour wait for a simple oil change, for which I had a reservation. They had been backed up all day. A heads up would've been appreciated, before I got there. More
I have nothing but praise for the dealership. I drive more than 50 miles for service on my Sienna because of their ethics. Bryan Bell is stellar. As long as he’s there, I’ll continue to return fo I drive more than 50 miles for service on my Sienna because of their ethics. Bryan Bell is stellar. As long as he’s there, I’ll continue to return for my service needs. More
Jameson Huntress is an outstanding employee; knowledgeable, efficient and extremely helpful. He has helped me several times and I could not ask for better customer service. I have absolute confi knowledgeable, efficient and extremely helpful. He has helped me several times and I could not ask for better customer service. I have absolute confidence in everything he advices me on. Excellent representive of Toyota Brand! More
Disappointed we shared with our associate we had a commitment and needed our truck back by six. My husband went back to retrieve the vehicle and it was finished, but it took 20 minutes to check him ou commitment and needed our truck back by six. My husband went back to retrieve the vehicle and it was finished, but it took 20 minutes to check him out. The service rep did acknowledge that he was there yet. No one else stepped up to help cash out? More