Ira Toyota of Hyannis

My Tech Sara did such an amazing job getting me in and out of scheduled appointment as well as answering all my questions. Keep up the great work! out of scheduled appointment as well as answering all my questions. Keep up the great work! More

Was not satisfied. Dropped car off at 7:15 am. For 5,000 mile service and diagnostic check. I said I will return at 1:00. On my return I was informed it will be anothe Dropped car off at 7:15 am. For 5,000 mile service and diagnostic check. I said I will return at 1:00. On my return I was informed it will be another 2 hours. No call or text. I was dropped off to pick up vehicle. I received a ride from Toyota shuttle. However now I’m stranded at home which I had many errands on my only day off. The response I got was a little short and not apologetic. More

Staff are always pleasant and patient. Work is done as explained and according to what I want done. In the rare instance it takes longer, I am notified and given a reason. My needs are alw Work is done as explained and according to what I want done. In the rare instance it takes longer, I am notified and given a reason. My needs are always questioned…ride or loaner. More

Great service always here. The advisers are always on point and the technicians do great work. Bought my Tacoma new here and have had all the service done at Ira. The advisers are always on point and the technicians do great work. Bought my Tacoma new here and have had all the service done at Ira. More

At some point my husband’s name was put on my account and it’s been a nightmare getting it off! I don’t think it’s a hard ask to get my name on my vehicle. But apparently it’s an impossible ask. I had an oil it’s been a nightmare getting it off! I don’t think it’s a hard ask to get my name on my vehicle. But apparently it’s an impossible ask. I had an oil change and got my wheels aligned. All went well and the service writer was pleasant. If only you could get my name correct (it’s Susan, I own two Toyotas.) ironically, “Greg” doesn’t own any vehicles. Thanks for listening…. More

Very pleased with our salesman, Jeremy. He listened, answered questions, was extremely knowledgeable about what we were looking for, helped to make our purchase possible and his winning per He listened, answered questions, was extremely knowledgeable about what we were looking for, helped to make our purchase possible and his winning personality made the whole process extremely pleasurable! More

Looking for a used truck JR Riley , helped me bring it home ! Solid deal and a friendly environment. Great customer communication, kept up to speed on all developments. Thank you JR ! home ! Solid deal and a friendly environment. Great customer communication, kept up to speed on all developments. Thank you JR ! More

We have always felt well taken care of at this dealership since we started working with them 15 years ago. We have mainly worked with J.R. Reilly who has been consistently wonderful to work with - responsi since we started working with them 15 years ago. We have mainly worked with J.R. Reilly who has been consistently wonderful to work with - responsive, attentive to our concerns and great sense of humor as well. We always ask for J.R. when we have a question, concern or need a new car. But all the staff we have come into contact with, without exception have been terrific - great customer service at all times! More

Timely, Quick. Complete and professional service. Appointment was easy to do. Polite representative very helpful. Complete and professional service. Appointment was easy to do. Polite representative very helpful. More

Toyota personal have ALWAYS BEEN OBSERVANT OF ANY. PROBLEM S WITH MY CAR EVEN IF I CAME IN FOR A SCHEDULED ROUTINE SERVICE WONDERFUL PEOPLE PROBLEM S WITH MY CAR EVEN IF I CAME IN FOR A SCHEDULED ROUTINE SERVICE WONDERFUL PEOPLE More