Ira Toyota of Hyannis

This was my first time visiting this dealership for service on my 21 Highlander and it was a really great experience. The woman who helped me was just lovely, very friendly and welcoming. I will be bac service on my 21 Highlander and it was a really great experience. The woman who helped me was just lovely, very friendly and welcoming. I will be back. More

Thank you, Toyota of Hyannis, for saving me when a warning light came on while I was 300 miles from home. You were understanding and responsive, getting me back on the road with confidence in less tha warning light came on while I was 300 miles from home. You were understanding and responsive, getting me back on the road with confidence in less than an hour. More

No discount even during holiday seasons. I got a flat tire, and did routine maintenance, got all 4 tires changed. Will definitely go to another dealership or Costco in the future. I got a flat tire, and did routine maintenance, got all 4 tires changed. Will definitely go to another dealership or Costco in the future. More

Very accomodating, pleasant and timely with my service. I have an older vehicle and the 51 point checklist undertaken at no cost was very reassuring that my vehicle was in great shape. I have an older vehicle and the 51 point checklist undertaken at no cost was very reassuring that my vehicle was in great shape. More

My Tech Sara did such an amazing job getting me in and out of scheduled appointment as well as answering all my questions. Keep up the great work! out of scheduled appointment as well as answering all my questions. Keep up the great work! More

Was not satisfied. Dropped car off at 7:15 am. For 5,000 mile service and diagnostic check. I said I will return at 1:00. On my return I was informed it will be anothe Dropped car off at 7:15 am. For 5,000 mile service and diagnostic check. I said I will return at 1:00. On my return I was informed it will be another 2 hours. No call or text. I was dropped off to pick up vehicle. I received a ride from Toyota shuttle. However now I’m stranded at home which I had many errands on my only day off. The response I got was a little short and not apologetic. More

Staff are always pleasant and patient. Work is done as explained and according to what I want done. In the rare instance it takes longer, I am notified and given a reason. My needs are alw Work is done as explained and according to what I want done. In the rare instance it takes longer, I am notified and given a reason. My needs are always questioned…ride or loaner. More

Great service always here. The advisers are always on point and the technicians do great work. Bought my Tacoma new here and have had all the service done at Ira. The advisers are always on point and the technicians do great work. Bought my Tacoma new here and have had all the service done at Ira. More

At some point my husband’s name was put on my account and it’s been a nightmare getting it off! I don’t think it’s a hard ask to get my name on my vehicle. But apparently it’s an impossible ask. I had an oil it’s been a nightmare getting it off! I don’t think it’s a hard ask to get my name on my vehicle. But apparently it’s an impossible ask. I had an oil change and got my wheels aligned. All went well and the service writer was pleasant. If only you could get my name correct (it’s Susan, I own two Toyotas.) ironically, “Greg” doesn’t own any vehicles. Thanks for listening…. More