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Ira Toyota of Hyannis

Hyannis, MA

4.5
1,269 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,269 reviews

January 16, 2026

Service provider was knowledgeable and friendly. Technician did a very good job and it was done in a reasonable time. More

by tmara992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jan 18, 2026 -

Ira Toyota of Hyannis responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2026

Very easy to schedule service. Service was prompt and done well. Everyone was polite and helpful. Very happy with whole process. More

by Capekelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and Katie in service
Jan 15, 2026 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2026

Overall I've had great service at this location. This time was not so good. Coordinating a appointment for new tires at the same time as a my regular maintenance couldn't be done. And when I ask More

by Sheppardtravis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My issues are with your service reservation program.
Jan 16, 2026 -

Ira Toyota of Hyannis responded

Hello Travis, Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. I am unclear if you had scheduled your appointment on our website or if you'd called and gotten an agent . I tried to schedule a maintenance service and mount and balance 4 tires from our online scheduler found on our website, but there is no option for the mount and balance 4 tires. I will look into that. If the appointment had been made through a call center agent, there should not have been a problem with doing the work you'd mentioned in one appointment. We do require a credit card number when ordering a part (or tires) or to hold a component or tires for you so that another person cannot get those items. I do see that you had come in on January 10th to have the tires done and the maintenance that would have been due at that time was a 75,000 mile service, which is basically a tire rotation service, which had not been done. We are sorry for your frustrations and hope that your next visit will go much more smoothly. Sincerely Marlaine Ruby IRA Toyota Hyannis Customer Relations Manager mruby@group1auto.com

January 10, 2026

They were excellent in doing my oil change, tire rotation and applying brake fluid. The waiting room. Is comfortable and the price was reasonable. Will go back again! More

by scarnat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric moberg
Jan 11, 2026 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

January 09, 2026

Fantastic I’ve been purchasing cars from this dealer for a number of years they are the best I’ll always be doing business with them More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez
Jan 10, 2026 -

Ira Toyota of Hyannis responded

Hi Richard, we're delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2026

Brought my 2006 Hybrid Highlander across the water from Nantucket to be serviced. Worth the ferry cost. Easy to deal with. Recommended where to get the car painted and drove my car there for me. More

by jeyre1976
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Jan 09, 2026 -

Ira Toyota of Hyannis responded

Hello, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

January 03, 2026

Ira Toyota of Hyannis made the car buying process easy and simple and the staff were pleasant. More

by GinaW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Kinney, David Prunier
Jan 05, 2026 -

Ira Toyota of Hyannis responded

Hello, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 03, 2026

May be my last visit. Had coupon for 18% for repairs and they ended up giving me $10 less than the 18% for some reason. Waited over an hour LONGER than the 2 hours project More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jan 07, 2026 -

Ira Toyota of Hyannis responded

I am very sorry about the frustration surrounding your last visit. I would like to look into this concern for you, but I would need to have your full name so that I can find the repair order in question. You can email me at mruby@group1auto.com at your convenience.   Sincerely,   Marlaine Ruby IRA Toyota Hyannis - Customer Relations Manager mruby@group1auto.com

December 29, 2025

I was in the market to purchase a new 2026 Toyota Tundra and was very lucky to pick Ira Toyota of Hyannis for my purchase I was even more fortunate that Justin Brandt was waiting for me at the door when I w More

by jackw122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Brandt
Dec 30, 2025 -

Ira Toyota of Hyannis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at Ira Toyota of Hyannis! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2025

Ira of Hyannis was nice to work with, the team made the buying experience smooth More

by Al
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez
Dec 25, 2025 -

Ira Toyota of Hyannis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Hyannis! Please don't hesitate to reach out if there's anything additional we can do for you.

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