Ira Toyota of Hyannis

Eric Moberg was a great help with the work done of my 1979 Beetle. He was polite and informative at all times. I am very satisfied with the work done on the bug and want to thank all in the service depar 1979 Beetle. He was polite and informative at all times. I am very satisfied with the work done on the bug and want to thank all in the service department for their work. More

Craig Kinney and the team at Ira are superb. I highly recommend CRAIG and his team. I highly recommend CRAIG and his team. More

Much faster greeting when I first got there. I like the video and recommendations. The service took 2.5 hours which felt very long waiting. I like the video and recommendations. The service took 2.5 hours which felt very long waiting. More

Appreciated the follow-up and time taken to look at the car, features and options. car, features and options. More

Katie took care of me but you were very understaffed. It took 5 and 1/2 hours. I was told 1and 1/2 hours. I did buy tires but 5 and 1/2 hours was too much. I was sent a text that I had a problem but I w It took 5 and 1/2 hours. I was told 1and 1/2 hours. I did buy tires but 5 and 1/2 hours was too much. I was sent a text that I had a problem but I was expecting Katie to come out and talk to me so I didn’t see it at first. My phone lost its charge -your charging station didn’t work on my I phone. After an hour Katie found me a charger that worked. Katie did get me a discount. You need to hire more help. I had an appointment! More

Excellent service. Can always get appointments when I need them. Great communication when car is being worked on! Can always get appointments when I need them. Great communication when car is being worked on! More

Great service, polite personnel. What more can I say? Service as described And done Well What more can I say? Service as described And done Well More

Enjoyed doing business with Ira Toyota. Keith Gonzalez was great courteous, professional and honest. We were not planning to buy a car that day but we did. Keith worked hard and relentless Keith Gonzalez was great courteous, professional and honest. We were not planning to buy a car that day but we did. Keith worked hard and relentlessly to get our out of state registration. We appreciate the effort he made. The only negative experience we had was with the finance employee, I can't remember his name. He was unprofessional, unfriendly, rude and rushed us through the process. If we had met him first I think we would have walked out of the dealership. More

Unpleasant service center personnel. Drop off policy was not explained by Sarah at drop off at 8:30am. Car was ready at 3:00pm. Kenny (day manager) was indifferent. When I picked the car Drop off policy was not explained by Sarah at drop off at 8:30am. Car was ready at 3:00pm. Kenny (day manager) was indifferent. When I picked the car up I told Sarah that the personnel should be more pleasant. She sarcastically responded “have a nice rest of your day “! This request was sent with my incorrect last name. When I called multiple times I was greeted with “highest level of customer care”!! More

Quick service comprehensive report both on line & on paper professional explanation by Eric service advisor paper professional explanation by Eric service advisor More