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Ira Toyota of Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,311 Reviews
Call Dealership (774) 327-6100
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1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,311 reviews

November 05, 2025

Timely, Quick. Complete and professional service. Appointment was easy to do. Polite representative very helpful. More

by jrhild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 06, 2025 -

Ira Toyota of Hyannis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Hyannis! Thank you again, and have a fantastic day!

November 04, 2025

Toyota personal have ALWAYS BEEN OBSERVANT OF ANY. PROBLEM S WITH MY CAR EVEN IF I CAME IN FOR A SCHEDULED ROUTINE SERVICE WONDERFUL PEOPLE More

by DottieCawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Nov 04, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 03, 2025

My service guy is the best. He goes overboard to help with all the new technology in my Grand Highlander that often baffles me! He is kind and explains everything step by step. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole in Service Mgmt
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Nov 04, 2025 -

Ira Toyota of Hyannis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

November 02, 2025

Great experience all around stand is service and especially Steve the shuttle driver! Exceptional service More

by Julie.obrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
Print
Nov 03, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

October 30, 2025

Customer service is gone in this location. I walked in for a scheduled appointment and not one person speaks or acknowledges me until I say something. I’m met with attitude right off the bat. More

by cmos.bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one that had help is listed
Print
Oct 30, 2025 -

Ira Toyota of Hyannis responded

Hello, We appreciate your feedback and regret that your service experience fell short of expectations as this is not the customer service that our guests should receive. Your concerns will be addressed with our team as we work to improve. If you're willing, I would like the opportunity to look further into your concern but cannot do so without your name. Please reach out at the contact information below so we can work toward a resolution. Marlaine Ruby IRA Toyota Hyannis - Customer Relations Manager mruby@group1auto.com | 774-327-6055

October 28, 2025

Fast transaction, Accommodating and knowledgeable about all my questions about the car I want Thank you so much More

by Joy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR RILEY
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Oct 29, 2025 -

Ira Toyota of Hyannis responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 28, 2025

New front brake pads were installed on my Highlander in about half the estimated time. More

by ddrake
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Print
Oct 29, 2025 -

Ira Toyota of Hyannis responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 25, 2025

Had a 10,000 mile Toyota Care service performed on my 2025 Grand Highlander today while we were visiting Cape Cod. Service technician was very personable and pleasant. Vehicle was ready when promised. I More

by drdkbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Print
Oct 27, 2025 -

Ira Toyota of Hyannis responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2025

Had our 2017 Sienna detailed today! I cannot say enough about how pleased we are! It looks like a brand new car inside and out!! Thank you so much! More

by patnadle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department and Ken
Print
Oct 23, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2025

Very professional and friendly doing their best to make sure they complete the job in the time they said More

by barryanderson4222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Print
Oct 20, 2025 -

Ira Toyota of Hyannis responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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