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Ira Toyota of Hyannis

Hyannis, MA

4.5
1,273 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,273 reviews

September 15, 2025

Coffee/tea and shuttle to where ever while you wait, you can't go wrong! More

by billiejfal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 16, 2025 -

Ira Toyota of Hyannis responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2025

terrific seevice. Eric took care of all details and kept me up to date on details. More

by joyceteix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
eric mobert
Sep 14, 2025 -

Ira Toyota of Hyannis responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2025

Was met immediately and shown to the car of my choice. No nonsense, efficient and friendly. Made car buying easy. More

by Susanisgur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy holzworth
Sep 14, 2025 -

Ira Toyota of Hyannis responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2025

The service provided by Toyota in Hyannis is 5-star and extremely professional. The waiting room is very comfortable and the staff are very polite. More

by Luck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Sep 11, 2025 -

Ira Toyota of Hyannis responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!

September 09, 2025

I was very pleased with the overall service done today everything accomplished as requested Great dealership More

by fmcwhinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Taylor
Sep 11, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 09, 2025

Service is always excellent…They take the car in a timely fashion and return it promptly. More

by nfaino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 11, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 04, 2025

Waited forever Told my tires had dry rot. Still passed inspection. Didn't have tires in stock. More

by g.concannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake in the service dept.
Sep 07, 2025 -

Ira Toyota of Hyannis responded

Hello G Concannon,   Thank you for letting us know about your concerns.   I have looked at the video from your recent visit with us and in the video sent to you at approximately 10:30 am that day, the dry rot on the tires is clearly evident. Dry rot in the tires presents some issues in itself. When dry rot occurs, the air is able to escape through the cracks in the rubber and additionally, the cracks deepen and grow over time which could lead to issues with the cords with in the tires themselves. I am sorry we did not have the tires in stock for your vehicle at the time of service.   The time you had waited included time to complete your maintenance service and state inspection. If there had been a line of vehicles ahead of yours for state inspection, that would cause a delay in getting your vehicle into the bay for that. Marlaine Ruby, Customer Relations Manager Ira Toyota of Hyannis | mruby@group1auto.com | 774-327-6055 (Hyannis)

September 03, 2025

Simple, straightforward, considerate and much faster then expected. Would recommend to others for sure, Jessica was phenomenal More

by kennethbernardbarbosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica, Tatara
Sep 07, 2025 -

Ira Toyota of Hyannis responded

Hi, we're happy to hear you had such a positive experience with Jessica! Thanks for the recommendation, and have an amazing day!

September 03, 2025

Everyone from my sales person to the management team were more than helpful with then purchase of my new Tundra. A great experience! More

by LoveMyTundra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan, Daniel Gonzalez
Sep 07, 2025 -

Ira Toyota of Hyannis responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 02, 2025

Dealerships was clean and organized. Vehicle was ready for test drive when we got there. Needs to hire another finance manager because he was overwhelmed with sales. More

by bbarney1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Tatara
Sep 07, 2025 -

Ira Toyota of Hyannis responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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