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Ira Toyota of Hyannis

Hyannis, MA

4.5
1,260 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,260 reviews

August 30, 2025

My son had a gouge in his tire and he was headed to Boston. I called and they got me in right away and were able to replace the tire in time. Thank you so much! More

by CPSANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 02, 2025 -

Ira Toyota of Hyannis responded

Hi, thank you for sharing your positive experience! At our business, we prioritize efficient and timely service to keep our customers safe on the road. We're glad we could help your son with his tire and hope to see you again!

August 29, 2025

Great experience! The dealership honored an expired coupon for my oil change. I droppped it off a 5 pm. And picked it up a 7 am More

by Elmarchinn Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
Sep 01, 2025 -

Ira Toyota of Hyannis responded

Hello, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

August 29, 2025

Over there They are good and friendly customers service. And they did quick inspection and sent instructions video. More

by BEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nickerson
Sep 01, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 27, 2025

I'm very satisfied with the care of the staff and feel good they will take good care of my car as if was one of there own cars I'm part of the Toyota family long time love them More

by williamandreotti236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leash
Aug 30, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2025

Every one was very kind helpful and patient made for a very pleasant experience. Will definitely go back. More

by Hecurhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah was amazing
Aug 28, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2025

Keith Gonzalez is the man, made every second count and was completely the best man for the job! I recommend this dealership 100% and if you get the chance to work with Keith you won’t regret it! He explai More

by Ethanburge1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Gonzalez
Aug 28, 2025 -

Ira Toyota of Hyannis responded

Hello, we're happy you found our staff Keith to be so supportive during your experience here at Ira Toyota of Hyannis. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2025

Made an appt for a 20k service. Arrived was told 2 hour wait. Almost 2 hours later we receive a text that the truck is ready and proceed to the counter to pay however they say the p More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Aug 27, 2025 -

Ira Toyota of Hyannis responded

Hello Brian, I’m sorry for the inconvenience you faced regarding your recent appointment. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with just the first name provided in your review, so I would greatly appreciate it if you could get in touch with me at mruby@group1auto.com. Your cooperation will help us resolve this issue promptly. Thank you, Marlaine Ruby, IRA Toyota Hyannis Customer Relations Manager | mruby@group1auto.com | 774-327-6055

August 25, 2025

I dropped my wife car for inspection and it was ready about an hour later. The service advisor was very nice. More

by able41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katy Lyne Decosta
Aug 27, 2025 -

Ira Toyota of Hyannis responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2025

They diagnosed the problems correctly, even found an issue from a prior service performed by a different service garage and fixed the problem after raising it with me. Great customer service and transpa More

by solomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katy DeCosta
Aug 27, 2025 -

Ira Toyota of Hyannis responded

Hi Solomon, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2025

Helpful and professional staff in the Hyannis. Massachusetts, franchise Very convenient location RT 28 HYANNIS .. More

by dahigginsrn
Service Time
Recommend Dealer
Yes
Employees Worked With
Service center
Aug 26, 2025 -

Ira Toyota of Hyannis responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

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