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Ira Toyota of Hyannis

Hyannis, MA

4.5
1,322 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,322 reviews

January 03, 2026

May be my last visit. Had coupon for 18% for repairs and they ended up giving me $10 less than the 18% for some reason. Waited over an hour LONGER than the 2 hours project More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jan 07, 2026 -

Ira Toyota of Hyannis responded

I am very sorry about the frustration surrounding your last visit. I would like to look into this concern for you, but I would need to have your full name so that I can find the repair order in question. You can email me at mruby@group1auto.com at your convenience.   Sincerely,   Marlaine Ruby IRA Toyota Hyannis - Customer Relations Manager mruby@group1auto.com

December 29, 2025

I was in the market to purchase a new 2026 Toyota Tundra and was very lucky to pick Ira Toyota of Hyannis for my purchase I was even more fortunate that Justin Brandt was waiting for me at the door when I w More

by jackw122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Brandt
Dec 30, 2025 -

Ira Toyota of Hyannis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at Ira Toyota of Hyannis! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2025

Ira of Hyannis was nice to work with, the team made the buying experience smooth More

by Al
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez
Dec 25, 2025 -

Ira Toyota of Hyannis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Hyannis! Please don't hesitate to reach out if there's anything additional we can do for you.

December 22, 2025

The service team in Hyannis Toyota is always professional, they explain everything in detail and very pleasant to work with More

by lucy919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Dec 25, 2025 -

Ira Toyota of Hyannis responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

December 12, 2025

I took my 2011 Camry in for service, and as usual was more than happy with the work that was performed, as well as the inspection that made me aware of work I needed to have done in the near future. The More

by hjasie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Dec 19, 2025 -

Ira Toyota of Hyannis responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 09, 2025

It’s the best dealership on the Cape. I have always had a great experience at this location. I’m always treated with respect. Customer service is excellent here. People are knowledgeabl More

by dpetrulli4859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 10, 2025 -

Ira Toyota of Hyannis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Hyannis! If you have any further questions, please don't hesitate to reach out!

December 09, 2025

Not very happy with the results of my experience at this time further evaluation is needed More

by gleas508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Dec 10, 2025 -

Ira Toyota of Hyannis responded

Hello gleas508, Thank you for reaching out regarding your recent experience . Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here so I would appreciate hearing from you using the email provided. Regards, Marlaine Ruby IRA Toyota Hyannis Customer Relations Manager mruby@group1auto.com 774-327-6055

December 06, 2025

The dealership was efficient and pleasant. When I took the car next door for inspection the waiting area was impressive with all the big and comfortable chairs as the staff was efficient and p More

by tessbenj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kinney, David Prunier
Dec 08, 2025 -

Ira Toyota of Hyannis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Hyannis! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2025

This was my first time visiting this dealership for service on my 21 Highlander and it was a really great experience. The woman who helped me was just lovely, very friendly and welcoming. I will be bac More

by Glenna
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name
Dec 07, 2025 -

Ira Toyota of Hyannis responded

Hello Glenna, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Hyannis. Feel free to reach out to us if you need anything. Have a wonderful day.

December 03, 2025

Thank you, Toyota of Hyannis, for saving me when a warning light came on while I was 300 miles from home. You were understanding and responsive, getting me back on the road with confidence in less tha More

by nancyvA
Recommend Dealer
Yes
Employees Worked With
Jacob Irizarry
Dec 04, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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