Ira Toyota of Hyannis
Hyannis, MA
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The customer service in the store was great! !! One thing that I am not sure was done this way or not that I would like to recommend is: We were there for a recall and state inspection, car was d !! One thing that I am not sure was done this way or not that I would like to recommend is: We were there for a recall and state inspection, car was dropped off at ≈10am we got the car back at ≈5pm but state inspection wasn't done because the "person who does it had already left". That lead me to believe that you guys waited for the recall service to be done before the inspection, instead if you had done the inspection 1st, I believe we would have all services done on the same day without issues. But again! Great service was given by everyone on the service center! More
The personnel are exceptionally warm, competent and helpful. Especially Jessica Tatara. I have been a Toyota Hyannis customer since 1985 and full time Cape Codder since 1996. This was before IRA. I ser helpful. Especially Jessica Tatara. I have been a Toyota Hyannis customer since 1985 and full time Cape Codder since 1996. This was before IRA. I seriously would never buy or lease a different brand, but what keeps me coming back are the “people” in sales and service. Thanks to Jessica for being a wise and compassionate sales rep. More
Jeremy Holzworth is the guy to see if you want a Toyota! He is experienced, knowledgeable and has a great personality. He will give you the best deal he can. He's a responsive communicator. He is experienced, knowledgeable and has a great personality. He will give you the best deal he can. He's a responsive communicator. More
Had my sienna checked prior to my driving back to Florida. The entire experience was great. The customer rep, Francis, was knowledgeable, professional, and courteous. He took his time explaining what Florida. The entire experience was great. The customer rep, Francis, was knowledgeable, professional, and courteous. He took his time explaining what would be done to my car, what the approximate cost would be and made sure I was agreeable to the plan. I was given a courtesy ride to and from the nearby Mall to wait for the work to be finished. All in all a very pleasant experience. LyndaS More
Very professional and also very friendly. I arrived at a busy time and the service manager actually came out to greet me and assure me that I would be taken care of very shortly. I felt cared I arrived at a busy time and the service manager actually came out to greet me and assure me that I would be taken care of very shortly. I felt cared for as soon as I walked in the door. Very good service and staff explained every aspect of the service of my vehicle. More
