Ira Toyota of Danvers

Didn’t receive the multi-point insertion report until the day after I brought it in for scheduled factory-recommended maintenance. I asked for it right when I got home, then emailed later that night when I day after I brought it in for scheduled factory-recommended maintenance. I asked for it right when I got home, then emailed later that night when I didn’t receive it. I received it the next morning and it listed a rather severe repair needed and included a link to schedule the service quickly to honor the gigantic repair estimate. On explanation or discussion. I’m going elsewhere and I’ll never be back. More

Polite staff. Good customer service. Felt service took to long for what was done. I had made an appointment and advised staff I was waiting for the vehicle. Good customer service. Felt service took to long for what was done. I had made an appointment and advised staff I was waiting for the vehicle. More

I am very happy with the two cars I bought. I thank the boss and the manager for their connection. Thank you. I thank the boss and the manager for their connection. Thank you. More

They are a professional company with friendly and professional staff. The facility is clean and well maintained. professional staff. The facility is clean and well maintained. More

Service advisor was friendly, quick and explained all recommended services. Even helped me with a warranty recommended services. Even helped me with a warranty More

The complete check up of my toyota Camry is something most dealers don't perform most dealers don't perform More

The sales man and finance manager was the best. So good that anytime I go buy a car I will go to IRA. Absolutely amazed on how great there customer service , explanation to any and everything I que So good that anytime I go buy a car I will go to IRA. Absolutely amazed on how great there customer service , explanation to any and everything I questioned. , very kind, honest and up front . Simply the best More

Ira Toyota is a very dependable dealership which I am satisfied so far and will recommend to others. Thank you Ira Denvers satisfied so far and will recommend to others. Thank you Ira Denvers More

I have a great experience buying car here from Clint Yang at Ira Toyota. I will introduce my friends here! at Ira Toyota. I will introduce my friends here! More

It’s has always treated me well, I’ve always enjoyed the leasing process as well as the service experience. Unfortunately with my most recent visit I was a little disappointed. My driver side window seemed leasing process as well as the service experience. Unfortunately with my most recent visit I was a little disappointed. My driver side window seemed to be scraping on something causing a weird noise. I went in for my standard oil change and dropped off my truck for them to investigate the issue. I opted out of the complimentary eco friendly car wash (just water and the big spinny rags) because I had a ladder in the back of my truck bed and I didn’t want anything to get damaged. It’s a work truck so I expect it to get dirty but I was very disappointed when I picked up the truck and found out that the driver side door was riddled with greasy marks. Like I said it’s a work truck but it being white just makes it look so much worse. When I go into peoples homes I treat the workspace like it’s my own home. so I would really hope my dealership would have mechanics who treat their clients vehicles like their own. It would have taken half a second to get a wet rag and wipe the area down but it was left dirty. Seriously disappointed and I hope to see more effort and care of my vehicle with the next visit! More