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Ira Toyota of Danvers

Danvers, MA

4.3
2,195 Reviews

99 Andover St

Danvers, MA

01923

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Showing 2,195 reviews

July 10, 2025

Service was fine. The 3 hour wait for an oil change seems excessive. I thought that they would vacuum the front floor mats but I guess it wasn’t on the work plan. More

by Dave
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 13, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize the visit didn’t meet with your expectations. We’re glad to further review the details of the visit however are unable to reference the visit with the information provided. We strive for a timely experience, and we apologize for any delays. We appreciate your business and hope we can connect with you. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

July 09, 2025

Angel P. Was great !! He called me twice to let me know how things were going! More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel. P.
Jul 11, 2025 -

Ira Toyota of Danvers responded

Hi Lynn, thanks for your praise and kind comments about Angel. Please don't hesitate to reach out to us if there's anything more we can do!

July 09, 2025

It is a great dealership every one there where Friendly and understanding with me when I said to them that I forgot my wallet they actually got me a ride back home to get my wallet More

by Cenzi5885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Fair
Jul 11, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 07, 2025

Andou, very professional, trade price reasonable, and buying corvette was easy with financial department. Detailing of car was very good More

by ld710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andou, Tash in finance.(might not have names spelled right)
Jul 10, 2025 -

Ira Toyota of Danvers responded

Hi, thanks for your praise and kind comments about Andou. Feel free to reach out to us if you need anything. Have a wonderful day.

July 07, 2025

Excellent service and exceptional customer service . Waiting time for delivery service provided was perfect and I was Abel to return home on time for my personal stuffs. Thanks so much More

by Gmontano1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 10, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 04, 2025

Been going to Ira for many years and we will keep going to Ira to buy a Toyota and for the service and mostly the very nice and friendly people that work there highly recommend More

by Bunga696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 04, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 03, 2025

Everyone is very friendly. I feel I’m not talked down too and that they listen to what I have to say More

by Kevmc01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate B
Jul 04, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 03, 2025

They are very honest and clear about services and plans. The waiting area and Lyft services are very convenient. More

by beccakenneally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Breen
Jul 04, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind words! We strive for transparency and convenience for our customers, and we're happy to hear that has been your experience with our services and plans. We appreciate your support!

July 03, 2025

The people I have dealt with are very personable and knowledgeable. They answer all my questions. They make me feel very comfortable. More

by dinoluna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Pendleton
Jul 04, 2025 -

Ira Toyota of Danvers responded

Hi Dinoluna, thank you for your kind words! We strive to provide excellent customer service and are so glad to hear that you have had positive experiences with our team. We appreciate your support and are always happy to answer any questions you may have.

July 01, 2025

Clint Yang was great! We love our new car! Highly recommend him and this dealership. More

by Katherine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Yang
Jul 03, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! Please don't hesitate to reach out if there's anything additional we can do for you.

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