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Ira Toyota of Danvers

Danvers, MA

4.3
2,240 Reviews

99 Andover St

Danvers, MA

01923

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Showing 2,240 reviews

August 19, 2025

Best dealership I’ve ever visited. The service was excellent. Would highly recommend. I have purchased for vehicles over the years at this location. Keep up the good work!!!! More

by jrocco350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dick
Aug 22, 2025 -

Ira Toyota of Danvers responded

Hi, thank you so much for your positive comments about Ira Toyota of Danvers! Thanks again for the recommendation, and have an amazing day!

August 19, 2025

I had a very good sales rep, but there was a few bumps in the process because I have a bad health condition. I get exhausted. I ended up being there too long on the original purchase day More

by Conley01945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Baez
Aug 20, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback! We apologize for any inconvenience caused by the long purchase process. Our team takes pride in providing top-notch service and we are happy that our sales rep was able to assist you. We wish you all the best in your health journey. Ira Toyota of Danvers Team

August 19, 2025

We made an appointment in advance for an oil change on our 2020 Hylander. We arrived on time. After waiting an hour and a half I sought out the associate we were assigned to. He checked and told us that t More

by Bix
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Aug 20, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for what occurred. The vehicle should have made it more quickly through the process. We have reached out to you directly to further review this matter. We appreciate your consideration and you're welcome to contact the general manager Mark Giovanni at 978-739-3718 to further review.

August 17, 2025

Super friendly, quick service, fair price and was super clean on the inside. Great to work with More

by Csg33333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose F.
Aug 19, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 14, 2025

We had a great car buying experience at Ira Toyota. Sean Leonard provided exceptional customer service. The whole process was easy and painless. More

by Pamela M
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Leonard
Aug 16, 2025 -

Ira Toyota of Danvers responded

Hi Pamela, we sincerely thank you for the positive review, and look forward to seeing you again soon!

August 13, 2025

Steve was great and kept me updated throughout the whole process. After talking with Steve I am planning to buy a new tundra in the fall. Thanks More

by edm671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mahan
Aug 16, 2025 -

Ira Toyota of Danvers responded

Hello, thank you for your kind review; we are happy to pass along your comments to Steve here at Ira Toyota of Danvers! If you have any further questions, please don't hesitate to reach out!

August 13, 2025

The Service Center At Ira Toyota of Danvers is fantastic. Knowledgeable and accommodating staff. The coffee center offered to fill the complimentary coffee and everything was exteremely clean. More

by Cusamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom,Nate,Matthew
Aug 16, 2025 -

Ira Toyota of Danvers responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Danvers. If you have any further questions, please don't hesitate to reach out!

August 13, 2025

I had the pleasure of working with Isaac Ruiz for my used car purchase and he went above and beyond to help me with everything. When you go here for sales ask for Isaac. More

by eves451970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Ruiz
Aug 16, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with Isaac! Feel free to reach out to us if you need anything. Have a wonderful day.

August 12, 2025

Going in for a simple oil maintenance check should not take 4+ hours! Ridiculous! Worst dealer ever. When you go to buy a car, yeah they are all quick and friendly but for maintenance they have you wait a More

by Nataly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
Aug 13, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the delay. Thank you for speaking further with us directly and we look forward to seeing you in the future. We recently installed complete upgraded WIFI to best serve operations. We hope to better serve you in the future and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

August 11, 2025

Excellent transaction except for 4 hour wait on Sunday processing paperwork. Other than that everything was fine! More

by Tremblay,karen15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Arena
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