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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,206 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,206 reviews

August 14, 2025

We had a great car buying experience at Ira Toyota. Sean Leonard provided exceptional customer service. The whole process was easy and painless. More

by Pamela M
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Leonard
Report | Print
Aug 16, 2025 -

Ira Toyota of Danvers responded

Hi Pamela, we sincerely thank you for the positive review, and look forward to seeing you again soon!

August 13, 2025

Steve was great and kept me updated throughout the whole process. After talking with Steve I am planning to buy a new tundra in the fall. Thanks More

by edm671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mahan
Report | Print
Aug 16, 2025 -

Ira Toyota of Danvers responded

Hello, thank you for your kind review; we are happy to pass along your comments to Steve here at Ira Toyota of Danvers! If you have any further questions, please don't hesitate to reach out!

August 13, 2025

The Service Center At Ira Toyota of Danvers is fantastic. Knowledgeable and accommodating staff. The coffee center offered to fill the complimentary coffee and everything was exteremely clean. More

by Cusamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom,Nate,Matthew
Report | Print
Aug 16, 2025 -

Ira Toyota of Danvers responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Danvers. If you have any further questions, please don't hesitate to reach out!

August 13, 2025

I had the pleasure of working with Isaac Ruiz for my used car purchase and he went above and beyond to help me with everything. When you go here for sales ask for Isaac. More

by eves451970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Ruiz
Report | Print
Aug 16, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with Isaac! Feel free to reach out to us if you need anything. Have a wonderful day.

August 12, 2025

Going in for a simple oil maintenance check should not take 4+ hours! Ridiculous! Worst dealer ever. When you go to buy a car, yeah they are all quick and friendly but for maintenance they have you wait a More

by Nataly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
Report | Print
Aug 13, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the delay. Thank you for speaking further with us directly and we look forward to seeing you in the future. We recently installed complete upgraded WIFI to best serve operations. We hope to better serve you in the future and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

August 11, 2025

Excellent transaction except for 4 hour wait on Sunday processing paperwork. Other than that everything was fine! More

by Tremblay,karen15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Arena
Report | Print
August 09, 2025

Making a service appointment is quite easy with a pleasant individual booking appointments on the phone (Patricia). The service advisors are then quick to greet you (in this case David Rojas. They ta More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rojas
Report | Print
Aug 10, 2025 -

Ira Toyota of Danvers responded

Hello Craig, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2025

Buen servicio y personal agradable precios competitivos muchas opciones para elegir varios modelos para seleccionar, buen trato More

by Joselojime85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Report | Print
Aug 11, 2025 -

Ira Toyota of Danvers responded

Hola Jorge, nos alegra que hayas encontrado a nuestro personal tan servicial durante tu experiencia en Shamaley Ford. Estaremos encantados de ayudarte si surge cualquier otra cosa. ¡Cuídate!

August 08, 2025

Took them 2 hour and 15 to do rotation multi inspection. Even tho my appointment at 9;00 am. I saw my truck pull in at 10:10am More

by aznkit2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
Aug 11, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any delays. Thank you for speaking with us directly and we appreciate your understanding. We strive for a timely experience and we should have done better. We appreciate your business and you're welcome to contact the general manager Mark Giovanni directly at 978-739-3718 should you have any further concerns.

August 08, 2025

Great and fast service Isaac was a pleasure to work with also can’t beat the interest rates. More

by mattnic21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Ruiz
Report | Print
Aug 10, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! If you have any further questions, please give us a call. We're always happy to help!

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