Ira Toyota of Danvers

Bruce Brewer in the Service Department is the BEST Service Rep I have ever dealt with at *any* dealership, not just IRA Toyota. Customer Service = 10 out of 10! Had an issue, part was put on back ord Service Rep I have ever dealt with at *any* dealership, not just IRA Toyota. Customer Service = 10 out of 10! Had an issue, part was put on back order for several months, Bruce arranged the complimentary rental. Then after repairs had subsequent problem with the engine, parts needed replacement. Bruce arranged the repairs, and IRA absorbed the total price/cost, plus put under warranty! Bruce Brewer at IRA Toyota is the BEST! More

Service department was great especially Angel. Who is very courteous and extremely helpful that is one of the reasons I keep bringing back my car Angel pimento Who is very courteous and extremely helpful that is one of the reasons I keep bringing back my car Angel pimento More

I brought my car in for a noise in the right front tire when I go over bumps. Was told it is the actuator in the ABS system. It’s not acceptable. On a brand new car I should not have to listen to scraping when I go over bumps. Was told it is the actuator in the ABS system. It’s not acceptable. On a brand new car I should not have to listen to scraping and grinding every time I go over bumps and put the brakes on. More

Cust Serv rep was friendly, knowledgeable, helpful and curteous.! Technition was fast. Car was ready sooner than expected. curteous.! Technition was fast. Car was ready sooner than expected. More

Very pleasant and helpful they took my car right in called me in an appropriate amt of time with problem and my car was fixed early afternoon next day . Denise was my advisor pleasant professional and called me in an appropriate amt of time with problem and my car was fixed early afternoon next day . Denise was my advisor pleasant professional and very helpful More

The purchase process was straightforward, swift, and pleasant, and the selection of items was quite impressive. Akeem, the financing manager, facilitated the process with ease, and Isaac ensured everyth pleasant, and the selection of items was quite impressive. Akeem, the financing manager, facilitated the process with ease, and Isaac ensured everything was taken care of from the moment I arrived. More

Great experience all around, Sean was great! A+ service and knowledge of everything, thank ls again A+ service and knowledge of everything, thank ls again More

All went well. Nate csr did a nice job explaining the necessary repairs and followed up during the process Nate csr did a nice job explaining the necessary repairs and followed up during the process More

Local and convenient. Friendly and knowledgeable. Explain any problems so any one can understand without car knowledge. Friendly and knowledgeable. Explain any problems so any one can understand without car knowledge. More

Very good service please with the work but two hours for an oil change is not acceptable with an appointment an oil change is not acceptable with an appointment More