Ira Toyota of Danvers
Danvers, MA
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As always I received fabulous service. I find Matt to be very knowledgeable and extremely honest at all times. I would never go elsewere for my service. I find Matt to be very knowledgeable and extremely honest at all times. I would never go elsewere for my service. More
It is without the slightest hesitation I say this. My wife and I just bought a beautiful $9000 car. Salesperson Jack Motzi treated us as if we had just bought the $66000 Toyota Supra sitting behind My wife and I just bought a beautiful $9000 car. Salesperson Jack Motzi treated us as if we had just bought the $66000 Toyota Supra sitting behind us. Easy respectful deal!! More
Hi , I had a positive experience yesterday,having my 2016 Toyota Rav 4 serviced there Even though I had to wait a long time as I needed additional things done. I was comfortable in your waiting area . 2016 Toyota Rav 4 serviced there Even though I had to wait a long time as I needed additional things done. I was comfortable in your waiting area . My service advisor Seanna Walsh Quill was just terrific . She apprised me about everything that needed to be done to my car. I must say today my car is running just like I did when I bought it. So service technicians did a good job also ! Thank you. You all did a good job . Elaine MacDonald More
I switched to this Toyota dealer from another one about a year ago. The service Representatives are knowledgeable and seem to care about the customer. I like the fact they sit in the service area where you d year ago. The service Representatives are knowledgeable and seem to care about the customer. I like the fact they sit in the service area where you drive your car in. More
Went in for an oil and filter change on my Brand New Venza. Upon checkout with the Service Advisor, I was told they had to charge me more because my car takes over 5 quarts of oil. I said to Service A Venza. Upon checkout with the Service Advisor, I was told they had to charge me more because my car takes over 5 quarts of oil. I said to Service Advisor, "Gee, I thought I read somewhere that it takes 4.8 quarts with a filter change". He had a look of puzzlement, and also an attitude of in-action. I stupidly just paid it and went on my way. That evening, I did research and was correct, the vehicle takes 4.8 quarts when changing the filter too. I feel like this is a "fraudulent like" action by the Service Department. Granted it only amounted to about $10, but WHY ? Do they really need to steal peoples money ? More

