
Ira Toyota of Danvers
Danvers, MA
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I have purchased two vehicles from Richard Neckers of Ira Toyota, the experience has been pleasant and straight forward. I felt that the pricing has been more than competitive, and everything explained in d Toyota, the experience has been pleasant and straight forward. I felt that the pricing has been more than competitive, and everything explained in detail, from the options on the vehicle to the expense of registering my car. This pre-owned LEXUS looks brand new and is probably one of the nicest cars I have purchased. An A plus for Richard Neckers and the Ira Motor Group. More
came in to look at used Toyota pick up truck. Didn't have anything in my price range. However, my sales person Kal Dabliz was very helpful and showed me some other vehicles that I might have been inter have anything in my price range. However, my sales person Kal Dabliz was very helpful and showed me some other vehicles that I might have been interested in. Gary Clark the sales manager was also very helpful and friendly, and said he would be in touch if a vehicle came in that more matched what I was looking for. More
When I chose to go with Toyota, I could have selected Toyota dealerships closer to my home. Instead I chose to drive 25 minutes to Danvers as I have heard great things about Ira Toyota Danvers and the sa Toyota dealerships closer to my home. Instead I chose to drive 25 minutes to Danvers as I have heard great things about Ira Toyota Danvers and the sales team. My aunt is an employee there and recommended Aiman Varoqua. He is one of the most friendliest and easiest salespersons I have ever worked with in my car buying years. If you would like a pressure free experience without the constant hassle of buying/leasing, I would highly recommend Aiman. He was the utmost professional and an extraordinary person to work with. If all auto sales consultants were as easy going and fun to work with as Aiman, the stress of buying a car would not exist. More
I went to that dealership knowing exactly what I wanted and how much I wanted to pay. The dealer that worked with me, Aiman Varouqua, was absolutely phenomenal! He went above and beyond to get me everythin and how much I wanted to pay. The dealer that worked with me, Aiman Varouqua, was absolutely phenomenal! He went above and beyond to get me everything I was looking for, and more! He made the experience stress free and easy for me. The exact color and model car I wanted was not on site and Aiman had told me that it would take up to five days to track down the car and get it to Danvers. I got a call less than 24 hours later informing me that my new toyota Rav4 was on site and ready to be picked up! After signing all of the papers and walking over to my new car, I realized that I had misplaced the keys to the car I drove to the dealership. My sister, who came with me, Aiman, and I spent the next hour retracing my steps and searching both the parking lot and offices inside the dealership. It was well beyond his time to clock out and Aiman chose to stay and help me find my keys. It just goes to show that even after signing the papers, after the sale was complete, Aiman still cares about his customers! He wanted to make sure that we got home safely. I highly recommend Ira Toyota of Danvers to anyone looking for a new car! When you go, ask for Aiman! More
My husband and I bought a used Toyota Certified Corolla. When we got home and inspected the Corolla it was very dirty and was definately not cleaned. It even had a hole in the drivers side floor mat. We had When we got home and inspected the Corolla it was very dirty and was definately not cleaned. It even had a hole in the drivers side floor mat. We had to scrub dried up food off of the seats and other parts of the car. It was pretty disgusting. The sad part is that I have written 2 emails to Toyota and have not received any communication from them at all. We are very surprised that such a well known company would not want to satisfy their customers and at least respond to a disatisfied customer. Suzanne and Mark Workman More
I would just like to say that I am very disappointed in your dealership right now. I would first like to say that I have purchased two vehicles in the past and my wife has purchase one. I visited your deal your dealership right now. I would first like to say that I have purchased two vehicles in the past and my wife has purchase one. I visited your dealership a couple of weeks ago looking to trade in my honda ridgeline for a new Tacoma TRD package. However, I was only offered 16,000 and that would not work for me financially, I thought that offer was a little low, but anyways it didnt work out for me. Also, the salesman just walked away from me without out shaking my hand and saying have a good day, "ignorant guy i guess". Let me get the point......I just went to Boch Toyota and they offered me 19,000 for my ridgeline. I was shocked, I thought they were also going to say 16,000, I guess not. So, it looks like my "go to" dealership was going to rip me off by 3,000. I thought I was part of the family, ha. I will never do business with you guys again nor will my wife and other you will never get a recommendation!! As for the salesman....I will never forget it! My comments will also be going to the BBB. More
Saw 2113 Avalon on their webpage. Called to confirm price etc. Was told it was correct and she confirmed price with sales. In giving credit card deposit she informed me they would not hold car more than 3 d etc. Was told it was correct and she confirmed price with sales. In giving credit card deposit she informed me they would not hold car more than 3 days. I was coming from Florida so asked to speak with manager. He proceeded to tell me in no uncertain terms that ad on website was in error. Having had numerous offers from other dealers which I had rejected over the 5hrs of back and forth I was needless to say VERY,VERY upset. I feel the ad was a misleading hustle. Rest assured IRA dealerships will never be recomended by me.VERY VERY unprofessional More
This guys knows how to deal with the customer and they can resolve your problem . They are the best in new england . For me was a good choice doing bussines with them . can resolve your problem . They are the best in new england . For me was a good choice doing bussines with them . More
I visited Ira Toyota of Danvers this weekend to test drive a used 2010 Toyota Corolla. The car I was interested in (red, certified used, 26k miles) was advertised on the dealership's website for $11, drive a used 2010 Toyota Corolla. The car I was interested in (red, certified used, 26k miles) was advertised on the dealership's website for $11,523 or more than $2,500 below KBB value. What a great deal, I thought. I confirmed the night before my visit that the car was still available. I called again the next morning just to make sure, since I had asked my friend to meet me there (he's the "car guy") and we both have to drive over 45 minutes to an hour to get to the dealership. The sales person I spoke to (Gary) assured me that the car was still available, so my friend and I both made the trip to get there at noon, right when the dealership opened. When we get there, we ask for Gary who brings us to the car we were supposedly interested in, gives us the keys and tells us we can take the car for a test drive. The problem is, upon closer inspection, the car he showed us wasn't the one we had seen in the advertisement. It took us a few minutes to realize this, since it just so happens that they have another car in their lot with the exact same specifications (2010 Toyota Corolla, red, certified used, 26k miles) but also happens to be $3,000 more expensive. When we inquire about the car that was advertised for $11,523, Gary flips through his list of vehicles and says, "oh no, that car was just sold this morning - in fact, there are people in the office finishing up the paperwork as we speak." The dealership opens at 12, we got there at 12:10 pm and somehow the car was sold in 10 minutes after being listed on its website for more than a week. What a load of baloney. The short story is this dealership blatantly employs the "bait and switch" strategy, which is illegal under Massachusetts law (940 CMR 3.02(3)). They lure you into the dealership with a great deal on a car, with no actual intention of selling you the car that is advertised. When you show up, the car either miraculously gets sold minutes before you arrive, but lucky you, we have many other cars that may interest you. Or, they have another car with the exact specifications in their lot, so they can claim the, oh, I thought you were talking about this other car when we spoke on the phone. To confirm that this truly wasn't just a coincidence and that I wasn't being overly cynical, I chatted with an internet sales representative twice today, and "Great news! I'm showing that vehicle to be in stock in my system." The car also remains to this date advertised on the dealership's website. Despite all of the negative reviews on Yelp, the Better Business Bureau, and other websites, I gave Ira Toyota of Danvers the benefit of the doubt. What a mistake. Like most people, I don't always enjoy the process of buying a new car. It doesn't help when you have dealerships like Ira Toyota of Danvers that employ dishonest tactics and are willing to take advantage of people. One or two or even three bad reviews of a business can be an aberration - no business is perfect. But at some point consistent negative reviews say something about the way a company and its employees run its business. STAY AWAY. NOT WORTH YOUR TIME OR ENERGY. More
Awesome dealership. The sales department is not fancy at all and you can tell they focus on volume, but even so they manage to provide a very friendly experience. I bought 2 cars there personally: A 2004 4R all and you can tell they focus on volume, but even so they manage to provide a very friendly experience. I bought 2 cars there personally: A 2004 4Runner and a 2008 Sequoia. Their salesmen are good. Only slightly pushy. They never cross the line into unfriendly or uncomfortable. The service department is great. Drive right into the bay in bad weather. There is a playroom for little kids to keep busy. They give you coffee vouchers for the snack bar. The seating room is big with a large screen tv. There is a digital sign that shows when your car is ready (if you are waiting for it)... really, they make it comfortable. Again, not a fancy place.. just comfortable, with good people to take care of your car. More