Ira Toyota of Danvers

Would have liked some in person updates from the advisor in addition to the text message/email updates. Otherwise the work provided seems to make a positive difference in vehicle's performance so far. in addition to the text message/email updates. Otherwise the work provided seems to make a positive difference in vehicle's performance so far. More

My service manager was very helpful expediting and keeping me updated. Throughout the process much appreciated keeping me updated. Throughout the process much appreciated More

Rick in customer service was outstanding. His communication skills communicating technical issues were highly exceptional His communication skills communicating technical issues were highly exceptional More

Gary Cooper who sold me the car was outstanding. No high pressure sales or pushy sales tactics. He sold my Daughter a vehicle and she is very happy too. Before I purchased the car, Gary said as long No high pressure sales or pushy sales tactics. He sold my Daughter a vehicle and she is very happy too. Before I purchased the car, Gary said as long as I have excellent credit I should not have to pay more than 5%. When doing the finance paperwork I asked Cassandra about the interest rate I was receiving but somehow we got off topic and I never received an answer. Once home I called to inquire about the rate and when I was told that I was receiving a 7.5% rate. Needless to say I was not happy. Gary called me and said it was a mistake and fixed it to 4.99. which at the time is the deal Toyota is doing. I was over the top impressed. He is fantastic and Cassandra in Finance had to go home sick so I'm thinking she was not feeling well which maybe caused her to miss the interest rate question but that's on me too. Overall I would definitely return and recommend anyone I know to go to the dealership to purchase a vehicle. More

Great experience, excellent sales representative, easy process. I expected a good experience and got more. process. I expected a good experience and got more. More

Went for oil change. Service advisor was average. The service tech did a good job at informing me of some issues that required attention. Service advisor was average. The service tech did a good job at informing me of some issues that required attention. More

I had a great experience at Ira Toyota of Danvers. The team helped me get my car on time without any delays, and the whole process was smooth from start to finish. They were helpful, professional, The team helped me get my car on time without any delays, and the whole process was smooth from start to finish. They were helpful, professional, and made sure everything was ready when promised. I really appreciated how straightforward and efficient they were. Definitely recommend if you’re looking for a hassle-free car buying experience. More

Awful. Lies and doesn't get the job done. Spends to much time trying to sell you something and doesn't focus on the customer. Lies and doesn't get the job done. Spends to much time trying to sell you something and doesn't focus on the customer. More

Cesar and Yancarlos are great professionals , and it was a. Pleasure to work with them. a. Pleasure to work with them. More

Nice big waiting area, on 114 close to 95/128 & Rt One. They treat you like a valued customer. Because I needed a fair amount of work done, they gave me a loaner car. I think they had to order a set of They treat you like a valued customer. Because I needed a fair amount of work done, they gave me a loaner car. I think they had to order a set of tires. The work was done right around their closing time on the second day. More