Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,231 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

Directions

By Type

Showing 2,231 reviews

March 13, 2024

clean, exceptional customer service, dog friendly, diverse selection of vehicles, professionalism very happy. Thank you. More

by alr1369
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem, Gary Cooper
Report | Print
Mar 15, 2024 -

Ira Toyota of Danvers responded

You are very welcome! We are always happy to hear about the great service we provide. Thank you for your Five-Star review and your business. Always our pleasure!

March 12, 2024

Brought car in for 6 month checkup No problems Had coffee while I waited for service More

by clairclrmny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know what you want
Report | Print
Mar 14, 2024 -

Ira Toyota of Danvers responded

It's great to hear that your 6-month checkup went smoothly and that there were no problems with your car! Providing a comfortable waiting area with amenities like coffee is important to us, and we're glad you were able to relax while waiting for your service. We appreciate your business and look forward to serving you again!

March 12, 2024

Serve was really good. Service adviser Carman was on top of things . Was a good economic experience. More

by vitomilitello
Recommend Dealer
Yes
Employees Worked With
Carman P.
Report | Print
Mar 15, 2024 -

Ira Toyota of Danvers responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team works hard to ensure that every customer receives top-notch service, and we're delighted to hear that Carman provided you with excellent assistance. We strive to make sure that every visit to our dealership is not only pleasant but also economically sound for our customers. We appreciate your business and look forward to serving you again in the future!

March 12, 2024

Very disappointed that the sales person refused to go over car features or operations. Ask for his assistance but he refused saying “I know more about the car than he did”! All he did was hand me the More

by don_mcmanus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacki Motzi
Report | Print
Mar 14, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any delivery concerns. We have reached out to you directly to resolve this issue. The team members involved interpreted there was limited time at delivery which may impacted this situation. We appreciate your business and hope to speak to you soon. You’re welcome to contact the general manager Mark Giovanni at 879-739-3718.

March 12, 2024

It was a good experience right from the start. I flew through the purchasing process and had a great salesman. More

by Jodidascoli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kledion Tare
Report | Print
Mar 14, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear that you had a positive experience with us from the moment you walked in! Making the purchasing process smooth and efficient is always our goal, and it's fantastic to know that you had a great salesman to assist you along the way. We appreciate your feedback and look forward to serving you again.

March 11, 2024

Friendly and professional. I was seen without an appointment which I’m very thankful for as my car was making a loud thumping noise. Come to find out the other place never put More

by Karategirl1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Mar 14, 2024 -

Ira Toyota of Danvers responded

We're glad to hear that you had a positive experience at Ira Toyota of Danvers, despite the unexpected issue with your tire. Our team aims to provide friendly and professional service to all our customers, and we're pleased to have been able to address your concerns promptly, even without an appointment. Your safety is our top priority, and we're relieved that the situation with your tire was resolved. Thank you for choosing us!

March 11, 2024

Great service and fast turn around. Very happy with the process and welcome they provided More

by c9kell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Report | Print
Mar 14, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 09, 2024

Excellent service. Online preview of maintenance required along with any video evidence of work needed and option of customer approving of items online is very efficien More

by deepakbhalla.2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
Report | Print
Mar 13, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 09, 2024

As always the service was professional and friendly. I was able to make a same day appointment and they had me out of there in two hours. More

by hartpi978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 13, 2024 -

Ira Toyota of Danvers responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 08, 2024

Great place to visit always happy when I visit and leave. Excellent service, everyone is so friendly!! More

by fancygirl7312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Mar 12, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
117
118
119
...
224