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Ira Toyota of Danvers

Danvers, MA

4.3
2,207 Reviews

99 Andover St

Danvers, MA

01923

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Showing 2,207 reviews

January 19, 2026

Ira 's service department is very efficient. Waiting area is very comfortable. Angelo Pigmentation, the service manager I dealt with , was very helpful and explained everything. I will d More

by annpaint2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Pimental
Jan 21, 2026 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2026

Jack Motzi was fabulous. No pressure, just helped me find a car that I wanted. Also provided great service post purchase to handle inspection and small problem with scratch, More

by Jpfleit
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Motzi
Jan 19, 2026 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2026

Excellent service and very friendly customer care. Rick Harper was beyond and above making sure that everything was working smoothly. More

by Mounir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
Jan 19, 2026 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2026

This place is not same as it was before. Steve Mahan and his manager do not do good job. Wait time is more than 4 hours for just simple oil change. More

by nahid.aghayev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Mahan, Bill Collier
Jan 21, 2026 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concerns. Thank you for reviewing with us directly and we appreciate your understanding. We look forward to your next visit and will work to rebuild you trust. We value your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

January 14, 2026

Went in for MA car inspection. First come, first serve. Done within the hour. No issues. Paid and went on my way. More

by gmichael48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Brungot
Jan 16, 2026 -

Ira Toyota of Danvers responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2026

The staff were amazing Very informative and pleasant They explained everything very clearly Very positive experience More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate B
Jan 14, 2026 -

Ira Toyota of Danvers responded

Hi Susan, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2026

Bruce was great. In and out for service. I waited at home and then an Uber drove me to the dealer. Thanks More

by dpandrew1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce, Mark Giovanni
Jan 14, 2026 -

Ira Toyota of Danvers responded

Hello, we're happy you found our staff Bruce to be so supportive during your experience here at Ira Toyota of Danvers. If you have any further questions, please give us a call. We're always happy to help!

January 12, 2026

very disappointing, service department performed poorly on a recall visit, car was not ready when promised which caused me to be late for work after waiting over 3 hours More

by welsh4742
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Jan 15, 2026 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the delay. We have reached out to you directly to review the details and hope to connect soon. We appreciate your business, and your satisfaction is important to us. You’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718 should you have any further concerns.

January 12, 2026

Efficient, clean, modern, professional, lots of words to fill in the minimum amount of 15 words More

by Wakeby04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, advisor, Mark Giovanni
Jan 14, 2026 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2026

Bruce is my guy! I always feel comfortable going to Ira Toyota. I think their prices are a bit high, but I don’t feel like I’m being lied to. I don’t feel like I’m be More

by bedurante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni
Jan 14, 2026 -

Ira Toyota of Danvers responded

Hello, we're happy you found our staff Bruce to be so supportive during your experience here at Ira Toyota of Danvers. Please don't hesitate to reach out if there's anything additional we can do for you.

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