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Ira Toyota of Danvers

Danvers, MA

4.2
2,319 Reviews

99 Andover St

Danvers, MA

01923

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Showing 2,319 reviews

June 09, 2026

Great Customer Service from Ashley, the tire specialist, after the wrong tires were mounted on my RAV4 Hybrid. The correct tires will be re-ordered today. I am waiting for notification with an estimated de More

by bartleyb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley/Tire Specialist, David Rojas/Service Advisor.
Jun 10, 2026 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2026

Great experience at Ira Toyota. The staff was friendly, knowledgeable, and easy to work with. They made the process smooth, answered all my questions, and helped me purchase the rig More

by MAHMUDI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kledion Tare, Mark Giovanni
Jun 09, 2026 -

Ira Toyota of Danvers responded

Hi, we are so happy to read such a great review about Ira Toyota of Danvers! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2026

They always accommodate the customer and make every effort to resolve problems. In my case, they persuaded the manufacturer to replace the defective tires even after the warranty had extended. More

by Llast1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, Willmi, Seanna, Mark Giovanni
Jun 05, 2026 -

Ira Toyota of Danvers responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2026

My wife and I have been going to Ira Toyota Scion in Danvers, MA, for many years to service all four of our Toyota vehicles. In the past, we always worked with different service advisors until we met St More

by Soriya Tum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Mahan Service Advisor 11662, Mark Giovanni
Jun 02, 2026 -

Soriya Tum responded

Ira Toyota of Danvers Jun 1, 2026 Soriya Tum My wife and I have been going to Ira Toyota Scion in Danvers, MA, for many years to service all four of our Toyota vehicles. In the past, we always worked with different service advisors until we met Steven Mahan five years ago. We have continued working with him ever since. We love working with him. He is friendly, knowledgeable, understanding, and helpful in every way.

Jun 05, 2026 -

Ira Toyota of Danvers responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2026

The manager Jose was very professional and attentive. Our service issue was taken care of properly. More

by juan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose the Manager and Brendan
Jun 03, 2026 -

Ira Toyota of Danvers responded

Hello Juan, we're happy to hear you had such a positive experience with Jose! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2026

The m maintenance visit started on time. The car was ready on time. Everyone was very informative and friendly. More

by M73kramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni
Jun 02, 2026 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 27, 2026

Clint Yang was great to work with, he made the whole process easy, low pressure, and fun. Would recommend! More

by Paull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni
May 28, 2026 -

Ira Toyota of Danvers responded

Hello, we're happy to hear you had such a positive experience with Clint! Thanks again for the recommendation, and have an amazing day!

May 27, 2026

Very competent and got my car in and out quickly even though they were quite busy. More

by Sknmnmary
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 28, 2026 -

Ira Toyota of Danvers responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2026

Had a terrible maintenance experience this week but that is the first time I’ve been unhappy with the service there. More

by morse.mat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
May 28, 2026 -

Ira Toyota of Danvers responded

Thank you for your feedback and concern. Glad the team was able to provide you with a complimentary rental to work through the duration. Your satisfaction is important to us and we value your business. Should you have further concerns in the future you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

May 25, 2026

Prompt, courteous service. Was in touch immediately via text and call. Very professional service team. More

by Mikeallenmra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabiana
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