Ira Toyota of Danvers

Had a positive experience with service department; excellent customer service, quality of work and parts. excellent customer service, quality of work and parts. More

My experience was great, salesman was pleasant, very knowledgeable and patient Vadim . Love my new car 2027 Corolla . He made transactions very accommodating for me. I would recommend dealership and Va knowledgeable and patient Vadim . Love my new car 2027 Corolla . He made transactions very accommodating for me. I would recommend dealership and Vadim. Place was clean , everyone pleasant , More

Excellent service. They are very kind and help you with everything regarding your new vehicle. They explain everything clearly. They are very kind and help you with everything regarding your new vehicle. They explain everything clearly. More

Specialist at checkin was great. Issue is the service taking 4 hours for an oil change and tire rotation. Pretty basic service that probably could have been done under 30 minutes at Issue is the service taking 4 hours for an oil change and tire rotation. Pretty basic service that probably could have been done under 30 minutes at Valvoline. Frustrating as no communication. Would have been nice to plan better. Original estimate 2 hours doubling that is ridiculous. More

My car is taking care of and I'm not taken advantage of. Jojo was terrific. Sherry Blodgett Jojo was terrific. Sherry Blodgett More

They were professional and friendly! They said a couple of things that neede be done. I appreciated the honesty. They said a couple of things that neede be done. I appreciated the honesty. More

I made an online appointment to get my oil changed. They called me before my scheduled appointment asking if I could come in early. However, when I got there, I was told the wait time would still be 3 They called me before my scheduled appointment asking if I could come in early. However, when I got there, I was told the wait time would still be 3 to 4 hours. This was a complete waste of my time, so I decided to leave. Rude customer service and very poor management More

Nice place clean and comfortable work was done within the time frame they said except I didn’t get my question about brake work l wanted done so I will go somewhere else time frame they said except I didn’t get my question about brake work l wanted done so I will go somewhere else More

I’ve had Matt several times and he’s wonderful easy to deal with explains things to an old lady like me very nice deal with explains things to an old lady like me very nice More

The service advisor i dealt with ( Will )was great! Work that i needed done was completed with a fair price. I was very happy with whole process Work that i needed done was completed with a fair price. I was very happy with whole process More